Katherine A.

Katherine A. Email and Phone Number

3M IT Service Desk Analyst @ 3M
minnesota, united states
Katherine A.'s Location
San Jose, Costa Rica, Costa Rica
About Katherine A.

Soy Katherine Araya Fallas, una experta en inglés y atención al cliente con más de dos años de experiencia en Western Union, una de las empresas líderes en servicios financieros y de transferencia de dinero. Como Senior Customer Advocate, me encargo de resolver las consultas, reclamos y sugerencias de los clientes a través de diferentes canales, así como de brindar soporte a los agentes y colaboradores de la red global de Western Union. Entre mis competencias se encuentran la atención al detalle, el razonamiento lógico, la comunicación efectiva y la empatía. Mi misión es ofrecer una experiencia de calidad y satisfacción a los clientes, basada en los valores y objetivos de Western Union.

Katherine A.'s Current Company Details
3M
3M IT Service Desk Analyst
minnesota, united states
Website:
3m.com
Employees:
59903
Katherine A. Work Experience Details
  • 3M
    Service Desk Support Analyst
    3M Sep 2024 - Present
    Heredia, Costa Rica
  • Western Union
    Senior Customer Advocate
    Western Union Jun 2023 - Apr 2024
    Santa Ana, San Jose, Costa Rica
  • Western Union
    Senior Specialist Customer Care
    Western Union Sep 2021 - Jun 2023
  • Smiledirectclub
    Customer Service Agent
    Smiledirectclub Mar 2021 - Sep 2021
    To provide customer service to customers through chat.
  • Voiance Language Services
    Interpreter
    Voiance Language Services Dec 2019 - Mar 2020
    Heredia
  • Amazon Web Services (Aws)
    Technical Customer Service Associate
    Amazon Web Services (Aws) Mar 2019 - Aug 2019
    America Free Zone, Heredia
  • Sykes Enterprises, Incorporated
    Inbound Customer Service Representative
    Sykes Enterprises, Incorporated Mar 2016 - Jan 2019
    Costa Rica

Katherine A. Education Details

Frequently Asked Questions about Katherine A.

What company does Katherine A. work for?

Katherine A. works for 3m

What is Katherine A.'s role at the current company?

Katherine A.'s current role is 3M IT Service Desk Analyst.

What schools did Katherine A. attend?

Katherine A. attended Universidad De Costa Rica, Costa Rica Christian School, Cisco Networking Academy.

Who are Katherine A.'s colleagues?

Katherine A.'s colleagues are Robert Stevenson, Luiz Henriquee Jorge, Ana Helt, Charles Dillard, Michael Hoffman, 邓亚男, Hanna Bilewicz.

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