Oversee the daily operations of four restaurants that generate in of $10 million in revenue, ensuring seamless service and high customer satisfactionLead and manage a team of 15 managers and 250 employees, providing coaching and guidance to enhance performance and achieve business goalsCollaborated in the launch of 3 new restaurant concepts, contributing to company growthDevelop and implement operational processes and systems that improve efficiency and… Show more Oversee the daily operations of four restaurants that generate in of $10 million in revenue, ensuring seamless service and high customer satisfactionLead and manage a team of 15 managers and 250 employees, providing coaching and guidance to enhance performance and achieve business goalsCollaborated in the launch of 3 new restaurant concepts, contributing to company growthDevelop and implement operational processes and systems that improve efficiency and profitabilityImplemented a new accounting team and software, streamlining financial processesConduct regular financial analysis, forecasting, and budget management to ensure optimal financial performanceCollaborate with marketing and sales teams to develop and execute marketing and sales strategiesCollaborate with executive management to create and implement long-term business plans and strategies Show less

During the pandemic I added the roles of marketing and media to my portfolio. I managed all communications for the West Coast including press releases, media campaigns, social media and graphic design. While we were open to the public I took on all management department roles, controlled and wrote the profit and loss statements and strategized business in an unprecedented climate.

I was asked to return as "Acting GM" in 2021 to recover from the pandemic while Ingo's Tasty Diner remains under construction. I was able to keep labor at 23-27%. Maintain a cash flow of 7-12%. Build out our new outdoor dining program and keep covid safety standards. Developed a fresh management team that all had less than 2 years of management under them. Trained a first time EC in food cost and controls. Increased gross profit by 14%, controllable income by 2% and reduced operating… Show more I was asked to return as "Acting GM" in 2021 to recover from the pandemic while Ingo's Tasty Diner remains under construction. I was able to keep labor at 23-27%. Maintain a cash flow of 7-12%. Build out our new outdoor dining program and keep covid safety standards. Developed a fresh management team that all had less than 2 years of management under them. Trained a first time EC in food cost and controls. Increased gross profit by 14%, controllable income by 2% and reduced operating expenses $55k for the year. Strategic scheduling to reduce labor levels. Show less

Guilfoil and Wulfson is an emerging design and commercial real estate group. As DOO I builttheir accounting departments, established daily operations and worked directly with the Cityfor permitting on all new commercial properties.

During my management time with LGO I ran the following departments | Service Manager | Bar Manager | Special Events | Operating Supplies | Training Manager | Marketing and Media