🚀 Startup Operations Consultant | 🛍️ E-commerce Expert (Warby Parker/Peloton Alum) | 🌍 Supply Chain Strategist | 🍳 Culinary Enthusiast👋 Hey there! I'm Katherine, a startup operations consultant passionate about driving growth and innovation through efficiency. With nearly ten years of experience, I specialize in optimizing processes and fostering excellence in high-growth companies to quickly save $$ and help scale.🔍 Passionate about innovation, I thrive on turning ambitious visions into reality (I am a"do-er"). I also love managing and mentoring teams of all sizes.🍲 When not consulting or executing new business ideas, you'll find me in the kitchen, experimenting with flavors from around the world. Cooking is my creative outlet, where I blend my passion for food, travel, and culture.🌟 Let's connect to discuss consulting opportunities, share supply chain horror stories, or swap culinary tips. Excited to collaborate and explore new horizons together.
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MemberThe Old Girls ClubNew York, United States -
Fractional Leader And AdvisorSemente Apr 2024 - PresentPartner with a variety of businesses (both large and small) to identify customer pain points, execute cost and experience improvements, and launch new product.Experienced in supporting operations at high growth e-commerce brands
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Director Of OperationsMaiden Home Sep 2022 - Mar 2024New York, United StatesManaged Logistics and Post Delivery teams that ensure the movement of all product from suppliers to manufacturers to end customers and resolution of any issues for the lifetime of the product (repairs, warranty, etc.) -
Sr. Programs ManagerPeloton Interactive Feb 2022 - Sep 2022New York, United StatesManaged the supply chain programs team that oversaw cross-functional strategic initiatives related to sourcing, planning, logistics, manufacturing and warehousing including launching on new retail platforms (e.g. Amazon), releasing new product lines (Peloton Row), and downsizing warehousing and manufacturing footprints -
Strategy ManagerPeloton Interactive May 2021 - Feb 2022New York, United StatesBuilt business cases and lead cross-functional programs related to domestic manufacturing efforts and integration of Precor post-acquisition
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Manufacturing ManagerWarby Parker Nov 2019 - May 2021Greater New York City AreaOversaw the team that ensures the day-to-day fulfillment of customer prescription orders.Managed pricing contracts and allocation of order to lab partners (both internal and external).Owned KPIs such as fulfillment cost, order lead time, and NPS and managed P&L for the largest contributor of COGs for prescription orders. -
Operations Strategy ManagerWarby Parker Apr 2018 - Nov 2019Greater New York City AreaLed development of 3-5 distribution strategy by conducting RFPs of 3PL and WMS partners and building out in-house distribution cost projections.Identified and executed purchase of custom automated cleaning equipment to support Home Try-On Program.
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Corporate Strategy Senior AnalystSap Jun 2017 - Mar 2018Greater New York City AreaDeveloped digital marketing strategy, covered advancements in manufacturing technology, and supported start-up incubator development for SAP.iO -
Senior Business AnalystA.T. Kearney Sep 2015 - Jun 2017Greater New York City AreaConducted competitive analysis and developed go-to-market strategy for clients across industries including fintech, real estate, construction, travel and hospitality, and chemicalsSupported a sourcing RFP for the plastic tubes category for a multinational beauty clientPublished research regarding global development and start-up ecosystems -
Investment Banking Summer AnalystJ.P. Morgan Jun 2014 - Jul 2014New York, NyRotated in the Healthcare and Southeast groups covering not-for-profit and public municipal bond issuers. -
Summer ConsultantWaterstone Consultancy Services Ltd. May 2013 - Aug 2013Nairobi, KenyaHelped launch a human resource and legal consulting start-up targeting small to mid-sized companies in Nairobi as employee #2 after the founder.
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Summer InternProcessproxy Inc. May 2012 - Aug 2012Greater Pittsburgh AreaConsulted for a small healthcare consulting firm, specifically working on projects related to the military healthcare system.
Katherine Chen Education Details
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Economics -
Business And International Studies
Frequently Asked Questions about Katherine Chen
What company does Katherine Chen work for?
Katherine Chen works for The Old Girls Club
What is Katherine Chen's role at the current company?
Katherine Chen's current role is Member.
What schools did Katherine Chen attend?
Katherine Chen attended The Wharton School, University Of Pennsylvania.
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Katherine Chen
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Katherine Chen
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Katherine Chen
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