Social Media And Reputation Specialist
Greater San Diego Area
I facilitate, monitor, and strategically respond to online reviews across various platforms. Collaborate with clients about their reputation management as well as working with the department manager to analyze, streamline, and improve processes. I craft engaging social media posts as well as creating copy through competitive research that follows the in-house style guide using SOCi's proprietary platform. I edit blog posts for SEO optimization and upload them to respective pages. Assist the… Show more I facilitate, monitor, and strategically respond to online reviews across various platforms. Collaborate with clients about their reputation management as well as working with the department manager to analyze, streamline, and improve processes. I craft engaging social media posts as well as creating copy through competitive research that follows the in-house style guide using SOCi's proprietary platform. I edit blog posts for SEO optimization and upload them to respective pages. Assist the Customer Success team in preparing monthly, quarterly, and annual reports. I also work with a dedicated team of specialists and communicate with other departments to ensure our services are efficient and effective. Show less