Katherine Cuya Email & Phone Number

United States

Houston, Texas, United States

Oversee and manage a team of sales representatives, providing guidance, support, and motivation to achieve sales targets and objectives.Develop and implement strategic sales plans to expand customer base and increase revenue generation.Conduct regular performance evaluations of sales team members, providing constructive feedback and coaching to improve sales techniques and results.Monitor sales metrics, analyze data, and generate reports to track progress towards goals and identify… Show more Oversee and manage a team of sales representatives, providing guidance, support, and motivation to achieve sales targets and objectives.Develop and implement strategic sales plans to expand customer base and increase revenue generation.Conduct regular performance evaluations of sales team members, providing constructive feedback and coaching to improve sales techniques and results.Monitor sales metrics, analyze data, and generate reports to track progress towards goals and identify areas for improvement.Coordinate with the sales team to identify new business opportunities, market trends, and customer needs, and develop effective strategies to capitalize on them. Show less

Houston, Texas, United States

Maintaining an in-depth knowledge of product to provide suitable recommendations for customers and their optical needs Addressing customer concerns and inquiries as well as resolving customer complaints Maintained top sales person while increasing store sales and achieved established goals Introduced promotions and opportunities to customers

Houston, Texas, United States

Responsible for supporting day-to-day operations, including administrative tasks, inventory management, and ensuring smooth workflow within the organization Increased inbound leads by 10% by developing new marketing materials for local business direct mail initiative Managed daily calendar of appointments, planned meetings, and coordinated service appointments for managerFollow up with suppliers and clients to ensure service contacts are completeDeveloped new supply management… Show more Responsible for supporting day-to-day operations, including administrative tasks, inventory management, and ensuring smooth workflow within the organization Increased inbound leads by 10% by developing new marketing materials for local business direct mail initiative Managed daily calendar of appointments, planned meetings, and coordinated service appointments for managerFollow up with suppliers and clients to ensure service contacts are completeDeveloped new supply management process to ensure accurate accounting of hardware Show less

Corpus Christi, Texas

Collaborated with Clinic, Behavioral Health staff, and insurance to provide resource plans to patients.Assisted case managers with care plans, intake process, and wellness checks.Managed lab and follow up appointment scheduling while compliantly navigating various client intake systems.Led client surveys, collected sensitive data, and developed plan to help improve quality of services.Led revitalization of new patient care event marketing to drive attendance and assisted with… Show more Collaborated with Clinic, Behavioral Health staff, and insurance to provide resource plans to patients.Assisted case managers with care plans, intake process, and wellness checks.Managed lab and follow up appointment scheduling while compliantly navigating various client intake systems.Led client surveys, collected sensitive data, and developed plan to help improve quality of services.Led revitalization of new patient care event marketing to drive attendance and assisted with day-of operations. Show less

Austin, Texas Metropolitan Area

Primarily responsible for providing exceptional customer service, processing financial transactions, including check cashing and money transfers, and assisting customers with various services offered within the H-E-B Business Center, such as bill payments and Western Union transactions.Developed new incentive initiative for sales associates that led to a 15% increase in weekly lotto salesLead monthly promotional marketing ideation session and manage marketing calendar, partnering with… Show more Primarily responsible for providing exceptional customer service, processing financial transactions, including check cashing and money transfers, and assisting customers with various services offered within the H-E-B Business Center, such as bill payments and Western Union transactions.Developed new incentive initiative for sales associates that led to a 15% increase in weekly lotto salesLead monthly promotional marketing ideation session and manage marketing calendar, partnering with managerSuccessfully manage over 800 transactions weekly across 10 payment systemsLead new associate training and onboarding for business center processes and payment systems Show less