Provide comprehensive coordination of clinical aftercare plans and recommendations made for patient's discharging from both adult and adolescent units of the hospital.

• Provide comprehensive administrative support to internal and external clients including senior management• Continuously build and maintain multiple databases and electronic worksheets for external client information• Process new client registrations over the phone and answer introductory questions regarding our services• Maintain client and professional hardcopy files• Work closely with the Financial Coordinator• Conduct set up procedures for workshops as determined by senior management

• Provided internal and external comprehensive administrative support for the Spina Bifida clinic• Coordinated both clinic and radiology appointments for more than 400 recurring patients• Communicated with patient families and outside service providers regarding non-medical services• Maintained data regarding Spina Bifida clinic patients at the direction of senior management

• Provided non-medical support to patients and families as an advocate and communication liaison between them and the Emergency Department medical staff• Reverted any medically related questions presented by patient families back to the appropriate medical staff

• Provided confidential, administrative support to management• Reconciled all daily entered charges to ensure accuracy• Accepted all requisitions for medical record information and submitted necessary documentation to the appropriate departments• Daily monitoring for the compliance of safety standards set forth by JCAHO• Created correspondence and documentation to be sent by clinical staff