Katherine Deiters Email & Phone Number

Green Bay, Wisconsin, United States

Appleton, Wi

In the fall of 2018, my primary responsibility was to transition and integrate a new client base consisting of 250 healthcare organizations. My daily interactions include working with multiple teams from the client's organization to align our process with their current and future business priorities and needs. This includes but is not limited to; understand the client's landscape, their current process of operations and identify ways we can streamline their efforts; procurement and vendor management teams; provide clients with technical support, train them on the new product, create communication pieces to help the client understand the new reporting tool and educate them on recommended resources available to help with their transition such as upcoming webinars and conferences; account management; and continually fine-tuning a process of operations for all teams involved.Additional responsibilities included:-implementing and managing a client retention program-cultivating new sales with both current and prospective clients

Appleton, Wi

Provided training to clients, conducted webinars, and presented learning sessions to instruct clients on how to achieve their business needs and goals.

Waukesha, Wisconsin, United States

- Promoted, coordinated, and integrated the personal training department to help members become lifelong members and achieve their healthy lifestyle goals- Oversaw and evaluated the daily production of 15 trainers; included motivating and training staff members, hiring new trainers, facilitating weekly meetings, daily communication with staff and clients, and team-building practices - Responsible for hitting monthly sales goals; included setting individual goals for trainers and assisting trainers with reaching goals

Menasha, Wisconsin, United States

Bachelor Of Arts (B.A.), Psychology

Master Of Arts (M.A.), Counseling Psychology