Katherine Harper
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Katherine Harper Email & Phone Number

Hospitality Expert | SaaS experience with B2B and B2C Clients | Searching for new opportunities in Customer Success/ Account Management at Ministry Brands
Location: Greater Philadelphia, United States, United States 15 work roles 1 school
1 work email found @nextbite.io LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email k****@nextbite.io
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Current company
Role
Hospitality Expert | SaaS experience with B2B and B2C Clients | Searching for new opportunities in Customer Success/ Account Management
Location
Greater Philadelphia, United States, United States
Company size

Who is Katherine Harper? Overview

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Quick answer

Katherine Harper is listed as Hospitality Expert | SaaS experience with B2B and B2C Clients | Searching for new opportunities in Customer Success/ Account Management at Ministry Brands, a company with 459 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at nextbite.io and a matched LinkedIn profile for Katherine Harper.

Katherine Harper previously worked as Client Account Manager at Ministry Brands and Enterprise Account Manager at Nextbite. Katherine Harper holds Associate'S Degree, Culinary Arts from Johnson & Wales University.

Company email context

Email format at Ministry Brands

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{first}.{last}@nextbite.io
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AeroLeads found 1 current-domain work email signal for Katherine Harper. Compare company email patterns before reaching out.

Profile bio

About Katherine Harper

10 years of industry experience in relationship-building across hospitality and software industries.Expertise in customer experience, management, budget control, forecasting, and customer recovery. In my most recent position I was a customer experience specialist at Hello Alfred, which is a SaaS that provides individuals with an in-home assistant to take care of weekly chores and tasks. There I focused on client satisfaction and retention obtaining a success rate of 95% MoM while building market partnerships. Before, I was restaurant manager in Michelin recognized organizations, where I lead multiple departments to create memorable experiences for guests while achieving sales goals of 12 million a year.I'm looking for the next opportunity to bring my talents as a natural leader and know how to motivate and connect teams in B2B and B2C settings, with a focus on client satisfaction and partnership growth to contribute organizational success.

Listed skills include Customer Service, Team Building, Sales, Strategic Planning, and 17 others.

Current workplace

Katherine Harper's current company

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Ministry Brands
Ministry Brands
Hospitality Expert | SaaS experience with B2B and B2C Clients | Searching for new opportunities in Customer Success/ Account Management
Philadelphia, PA, US
Employees
459
AeroLeads page
15 roles

Katherine Harper work experience

A career timeline built from the work history available for this profile.

Client Account Manager

Current

Knoxville, TN, US

Oct 2023 - Present

Enterprise Account Manager

Denver, CO, US

May 2022 - May 2023

Senior Account Manager

Denver, CO, US

Oct 2021 - May 2022

Account Manager

Denver, CO, US

Oct 2020 - Oct 2021

Customer Experience Specialist

New York, US

  • Trained and onboarded new clients to the Hello Alfred SaaS personal assistant product; enabling 200+ Hello Alfred users by aligning product usage with customer needs.
  • Spearheaded an initiative to collect and analyze customer feedback trends to improve the organization’s sales and marketing efforts; resulting in a 60% increase in average spend per customer.
  • Triaged incoming customer issues and escalations by partnering cross-functionally with the Partnerships team to devise creative solutions to customer pain points.
  • Identified churn risks and recovered relationships by proactively conducting touch-base calls; helping customers solve problems in real-time.
Nov 2019 - May 2020

Hospitality Manager

Swift & Sons Chicago
  • Managed a staff of 75 individuals at an organization that exceeded $12 million dollars in sales per year.
  • Managed Achieved a 50% decrease in staff absenteeism by introducing team building events and conducting frequent service audits to weed out process inefficiencies.
  • Conceptualized and implemented new training documentation to reduce onboarding friction for new team members.
Jul 2019 - Nov 2019

Hospitality Manager

PALO ALTO, California, US

  • Achieved Michelin guide recognition by coaching a staff of 30+ individuals to produce a world-class dining experience.
  • Increased private dining and events revenue by 10% in the first six months; on track to increase revenue by 65% after 24 months.
  • Fostered a strong team culture by championing exercises that encouraged teamwork and open channels of communication.
Sep 2016 - Apr 2019

Server

Los Angeles, CA - California, US

Sep 2014 - Jul 2015

Internship

White Sulphur Springs, West Virginia, US

Aug 2008 - Nov 2008
Team & coworkers

Colleagues at Ministry Brands

Other employees you can reach at ministrybrands.com. View company contacts for 459 employees →

1 education record

Katherine Harper education

  • Johnson & Wales University
    Johnson & Wales University
    Culinary Arts
FAQ

Frequently asked questions about Katherine Harper

Quick answers generated from the profile data available on this page.

What company does Katherine Harper work for?

Katherine Harper works for Ministry Brands.

What is Katherine Harper's role at Ministry Brands?

Katherine Harper is listed as Hospitality Expert | SaaS experience with B2B and B2C Clients | Searching for new opportunities in Customer Success/ Account Management at Ministry Brands.

What is Katherine Harper's email address?

AeroLeads has found 1 work email signal at @nextbite.io for Katherine Harper at Ministry Brands.

Where is Katherine Harper based?

Katherine Harper is based in Greater Philadelphia, United States, United States while working with Ministry Brands.

What companies has Katherine Harper worked for?

Katherine Harper has worked for Ministry Brands, Nextbite, Hello Alfred, Swift & Sons Chicago, and B+B Palo Alto Llc Dba Bird Dog.

Who are Katherine Harper's colleagues at Ministry Brands?

Katherine Harper's colleagues at Ministry Brands include Damien Parks, Steven Ramsey, Maya Watson, Lmsw, Nick Fain, and Rachel Offenburger.

How can I contact Katherine Harper?

You can use AeroLeads to view verified contact signals for Katherine Harper at Ministry Brands, including work email, phone, and LinkedIn data when available.

What schools did Katherine Harper attend?

Katherine Harper holds Associate'S Degree, Culinary Arts from Johnson & Wales University.

What skills is Katherine Harper known for?

Katherine Harper is listed with skills including Customer Service, Team Building, Sales, Strategic Planning, Microsoft Office, Microsoft Excel, Project Management, and Microsoft Powerpoint.

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