Katherine Short Email & Phone Number

Bellevue, Washington, United States

• Leading a team of 6 logistics planners to ensure all inbound freight routing for all OE and aftermarket materials across North America was routed
• Championed and executed $2 million in logistics freight cost savings two years in a row
• Team subject matter expert for SAP S4 TMS developing and facilitating internal and external training
• Identified and led lean process improvement activities, including time studies, implementation, training, review, documentation and sustain

Bellevue, Washington, United States

• Routed inbound freight for suppliers within an assigned geographic region while monitoring for accuracy and optimal logistical efficiency
• Established and maintained strong working relationships with the supplier base to maintain supplier master data accuracy and compliance, coordinating corrective action as needed
• Collaborated jointly with the North American plant traffic, material ordering, and aftermarket personnel to provide accurate transportation plans

Greater Seattle Area

• Implemented new budgetary system to assist with forecasting, planning for and paying third party driver carriers
• Developed headcount tracking for direct field teams and supporting teams
• Reported monthly financial information to field team leadership in three sub-regions
• Created financial literacy training for field teams, covering topics such as income statements, third party budget management, and annual operating plans
• Presented financial literacy training in 3 regional summits
• Prepared team internal wiki page to serve as a central repository of helpful resources, information and links

Greater Seattle Area

• Managed headcount tracking and reporting for an organization of 2200 employees, across 11 teams
• Audited headcount between teams and central records to align on current and budgeted headcounts
• Established cross-team partnerships with 8 finance business partners to improve communication
• Documented current standard operating procedures (SOPs) for team to assist in training back-filledemployees
• Distributed headcount reporting information to various external teams on a monthly basis as a part ofmonth end close processes
• Designed a new resource to run opex reporting for month end processes that saves 5 hours per month

Ames, Iowa

• Provided​ ​a​ ​high-level​ ​of​ ​customer​ ​service​ ​over​ ​the​ ​phone​ ​and​ ​in-person
• Proved​ ​technical​ ​knowledge​ ​to​ ​troubleshoot​ ​issues​ ​involving​ ​VDI,​ ​VPN,​ ​networking, hardware​ ​and​ ​password​ ​resets
• Communicated​ ​with​ ​a​ ​variety​ ​of​ ​clientele​ ​including​ ​faculty,​ ​staff,​ ​students​ ​and​ ​affiliated members​ ​of​ ​the​ ​university
• Trained​ ​20+​ ​student​ ​employees​ ​in​ ​new​ ​processes​ ​and​ ​programs
• Implemented process for continuous improvement in our new-hire training program to give back customer feedback, review technical trainings, and continually adjust training program to adapt to each trainee

Ames, Iowa

• Provided 2nd Tier support for the College of Human Sciences faculty/staff
• Imaged both Mac and PC machines and installed software and hardware to suit departmental user needs
• Coordinated team members, administrators, and different departments efforts to bring end users to the resolution of their support needs
• Created technical documentation of all aspects during troubleshooting including the problem, resolution, steps taken, and general information about the call/appointment

Windsor, CT

• Complete project activity, focused on finding at risk populations for attrition and the root causes of attrition
• Built an Excel forecasting tool to further predict attrition on a weekly basis
• Worked with operations management to design and implement associate engagement activities
• Collaborated with human resources to analyze unpaid time usage, paid time off usage and total time off accruals as it correlated to attendance related attrition

Fort Dodge, Iowa

• Trained​ ​a​ ​new​ ​employee​ ​on​ ​software,​ ​daily​ ​tasks,​ ​and​ ​functions​ ​of​ ​role
• Cross-trained​ ​another​ ​intern​ ​on​ ​tasks​ ​and​ ​responsibilities​ ​in​ ​refrigerated​ ​trucking
• Scheduled​ ​approximately​ ​20​ ​daily​ ​appointments​ ​for​ ​pickup​ ​and​ ​deliveries​ ​of​ ​loads
• Verified​ ​electronic​ ​data​ ​input​ ​of​ ​load​ ​information​ ​from​ ​external​ ​companies
• Identified​ ​90​ ​trailers​ ​needing​ ​preventative​ ​maintenance​ ​​ ​each​ ​week​ ​and​ ​routed​ ​to​ ​closest terminal​ ​for​ ​servicing
• Utilized​ ​McLeod​ ​LoadMaster​ ​system​ ​to​ ​manage​ ​loads,​ ​trucks,​ ​and​ ​drivers

Cedar Falls, Iowa

• Assisted​ ​10​ ​buyers​ ​with​ ​placing​ ​and​ ​handling​ ​purchase​ ​orders
• Handled​ ​logistics​ ​and​ ​conflict​ ​resolution​ ​of​ ​late​ ​and​ ​incorrect​ ​purchase​ ​orders
• Created​ ​end​ ​of​ ​year​ ​cost-savings​ ​and​ ​warehouse​ ​management​ ​spreadsheets
• Helped​ ​in​ ​the​ ​transition​ ​between​ ​two​ ​overseas​ ​freight​ ​carrier​ ​management​ ​teams

Waterloo, Iowa Area

• Adhered to state compliance, guidelines and regulations regarding payday loan procedures
• Established marketing relationships with local businesses to grow the business and promote services of the company
• Oversaw interactions between customers and customer service representatives and arbitrated customer concerns and facilitated conflict management
• Interviewed, trained and supervised incoming staff
• Traveled between several stores across eastern Iowa to cover short and single-staffed stores

Cedar Falls, Iowa

• Provided​ ​an​ ​excellent​ ​level​ ​of​ ​customer​ ​service​ ​by​ ​utilizing​ ​a​ ​point-of-sale​ ​program
• Exceeded​ ​in​ ​sales​ ​and​ ​was​ ​in​ ​the​ ​top​ ​3​ ​creditors​ ​of​ ​the​ ​store​ ​in​ ​the​ ​eight​ ​months​ ​there

Bachelor Of Science (B.S.), Supply Chain Management

Bachelor Of Business Administration (Bba), Logistics, Materials, And Supply Chain Management

Activities and Societies: