Katherine Short Email & Phone Number

Bellevue, Wa, Us

Bellevue, Washington, United States

•Leading a team of 6 logistics planners to ensure all inbound freight routing for all OE and aftermarket materials across North America was routed•Championed and executed $2 million in logistics freight cost savings two years in a row•Team subject matter expert for SAP S4 TMS developing and facilitating internal and external training•Identified and led lean process improvement activities, including time studies, implementation, training, review, documentation and sustain

Bellevue, Washington, United States

•Routed inbound freight for suppliers within an assigned geographic region while monitoring for accuracy and optimal logistical efficiency•Established and maintained strong working relationships with the supplier base to maintain supplier master data accuracy and compliance, coordinating corrective action as needed•Collaborated jointly with the North American plant traffic, material ordering, and aftermarket personnel to provide accurate transportation plans

Greater Seattle Area

● Implemented new budgetary system to assist with forecasting, planning for and paying third party driver carriers ● Developed headcount tracking for direct field teams and supporting teams ● Reported monthly financial information to field team leadership in three sub-regions ● Created financial literacy training for field teams, covering topics such as income statements, third party budget management, and annual operating plans ● Presented financial literacy training in 3 regional summits ● Prepared team internal wiki page to serve as a central repository of helpful resources, information and links

Greater Seattle Area

● Managed headcount tracking and reporting for an organization of 2200 employees, across 11 teams● Audited headcount between teams and central records to align on current and budgeted headcounts● Established cross-team partnerships with 8 finance business partners to improve communication● Documented current standard operating procedures (SOPs) for team to assist in training back-filledemployees● Distributed headcount reporting information to various external teams on a monthly basis as a part ofmonth end close processes● Designed a new resource to run opex reporting for month end processes that saves 5 hours per month● Collaborated with the Finance Operations Accounting and Analysis teams in India to build a simplifiedheadcount reporting tool, combining 15 offline reports into one centralized report● Initiated a project with data engineers to automate current opex reporting processes that will save 17hours monthly● Attended training on new database front-end tool and became subject matter expert for team● Trained 2 employees on how to navigate and rebuild reports within the new front-end tool

Ames, Iowa

●Provided​ ​a​ ​high-level​ ​of​ ​customer​ ​service​ ​over​ ​the​ ​phone​ ​and​ ​in-person ● Proved​ ​technical​ ​knowledge​ ​to​ ​troubleshoot​ ​issues​ ​involving​ ​VDI,​ ​VPN,​ ​networking, hardware​ ​and​ ​password​ ​resets ● Communicated​ ​with​ ​a​ ​variety​ ​of​ ​clientele​ ​including​ ​faculty,​ ​staff,​ ​students​ ​and​ ​affiliated members​ ​of​ ​the​ ​university ● Trained​ ​20+​ ​student​ ​employees​ ​in​ ​new​ ​processes​ ​and​ ​programs ● Implemented process for continuous improvement in our new-hire training program to give back customer feedback, review technical trainings, and continually adjust training program to adapt to each trainee

Ames, Iowa

●Provided 2nd Tier support for the College of Human Sciences faculty/staff●Imaged both Mac and PC machines and installed software and hardware to suit departmental user needs●Coordinated team members, administrators, and different departments efforts to bring end users to the resolution of their support needs●Created technical documentation of all aspects during troubleshooting including the problem, resolution, steps taken, and general information about the call/appointment

Windsor, Ct

●Complete project activity, focused on finding at risk populations for attrition and the root causes of attrition●Built an Excel forecasting tool to further predict attrition on a weekly basis●Worked with operations management to design and implement associate engagement activities●Collaborated with human resources to analyze unpaid time usage, paid time off usage and total time off accruals as it correlated to attendance related attrition

Fort Dodge, Iowa

●Trained​ ​a​ ​new​ ​employee​ ​on​ ​software,​ ​daily​ ​tasks,​ ​and​ ​functions​ ​of​ ​role ● Cross-trained​ ​another​ ​intern​ ​on​ ​tasks​ ​and​ ​responsibilities​ ​in​ ​refrigerated​ ​trucking ● Scheduled​ ​approximately​ ​20​ ​daily​ ​appointments​ ​for​ ​pickup​ ​and​ ​deliveries​ ​of​ ​loads ● Verified​ ​electronic​ ​data​ ​input​ ​of​ ​load​ ​information​ ​from​ ​external​ ​companies ● Identified​ ​90​ ​trailers​ ​needing​ ​preventative​ ​maintenance​ ​​ ​each​ ​week​ ​and​ ​routed​ ​to​ ​closest terminal​ ​for​ ​servicing ● Utilized​ ​McLeod​ ​LoadMaster​ ​system​ ​to​ ​manage​ ​loads,​ ​trucks,​ ​and​ ​drivers

Cedar Falls, Iowa

● Assisted​ ​10​ ​buyers​ ​with​ ​placing​ ​and​ ​handling​ ​purchase​ ​orders ● Handled​ ​logistics​ ​and​ ​conflict​ ​resolution​ ​of​ ​late​ ​and​ ​incorrect​ ​purchase​ ​orders ● Created​ ​end​ ​of​ ​year​ ​cost-savings​ ​and​ ​warehouse​ ​management​ ​spreadsheets ● Helped​ ​in​ ​the​ ​transition​ ​between​ ​two​ ​overseas​ ​freight​ ​carrier​ ​management​ ​teams

Waterloo, Iowa Area

●Adhered to state compliance, guidelines and regulations regarding payday loan procedures●Established marketing relationships with local businesses to grow the business and promote services of the company●Oversaw interactions between customers and customer service representatives and arbitrated customer concerns and facilitated conflict management●Interviewed, trained and supervised incoming staff●Traveled between several stores across eastern Iowa to cover short and single-staffed stores

Cedar Falls, Iowa

● Provided​ ​an​ ​excellent​ ​level​ ​of​ ​customer​ ​service​ ​by​ ​utilizing​ ​a​ ​point-of-sale​ ​program ● Exceeded​ ​in​ ​sales​ ​and​ ​was​ ​in​ ​the​ ​top​ ​3​ ​creditors​ ​of​ ​the​ ​store​ ​in​ ​the​ ​eight​ ​months​ ​there

Bachelor Of Science (B.S.), Supply Chain Management

Bachelor Of Business Administration (Bba), Logistics, Materials, And Supply Chain Management

Activities and Societies: