Katherine Feeney

Katherine Feeney Email and Phone Number

Director of Customer Success @ CallHero
Canada
Katherine Feeney's Location
Barrie, Ontario, Canada, Canada
Katherine Feeney's Contact Details

Katherine Feeney work email

Katherine Feeney personal email

About Katherine Feeney

A dedicated, analytical, and collaborative individual with extensive experience providing strategic support and guidance in management and administration.Over 10 years of experience as Manager and Senior Manager. Strong background in management, leadership, administration, process improvement, operations, strategic planning, project management, project planning, budgeting, compliance, reporting, resource management, client relations, communications, event planning, team management, team development, training, and change management. Excellent communication, liaising, and leadership abilities. Proven ability to establish a positive rapport with clients, colleagues, and superiors while working in managerial and administrative roles. Advanced user of Microsoft Office Suite, Google Suite, Zoom, and Slack, as well as specialized software and applications, including Jane App, Plexia EMR, Sage 300, Lasso CRM, Intersoft CRM, Zendesk, Mailchimp, ActiveCampaign, Shopify, Squarespace, and Helcim.

Katherine Feeney's Current Company Details
CallHero

Callhero

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Director of Customer Success
Canada
Employees:
23
Katherine Feeney Work Experience Details
  • Callhero
    Director Of Customer Success
    Callhero
    Canada
  • Sea To Sky Orthopaedics
    Senior Medical Administration Manager
    Sea To Sky Orthopaedics Dec 2019 - Present
    Whistler, British Columbia, Canada
    In my role as a Senior Medical Administration Manager at Sea to Sky Orthopaedics, I was responsible for hiring, training, and overseeing medical office administrators in Squamish and Whistler. I ensured that clinic operations were patient-centric, efficient, and timely, while also managing Surgeon schedules to optimize OR time and clinic space. Additionally, I successfully planned and executed a secondary business for the surgeons to add another revenue stream and better serve the community.
  • Kat Feeney Co.
    Online Business Advisor (Freelance)
    Kat Feeney Co. Mar 2016 - Present
    In my role as an Online Business Advisor at Kat Feeney Co., I provided comprehensive support to clients in setting up service-based and e-commerce platforms. I advised on email marketing strategy, optimized retail websites, and developed financial tracking systems to help inform business strategy.
  • Shopify
    Shopify Guru
    Shopify Jan 2018 - Nov 2018
    Vancouver, British Columbia, Canada
    • Provided expert guidance to Shopify merchants on building and optimizing their businesses, focusing on creative problem-solving and enhancing user experience.• Gathered and documented feedback from merchants and shoppers to inform future updates to Shopify products and policies.• Consistently met KPIs and target response times, maintaining top customer ratings for communication, efficiency, and issue resolution.
  • Concord Pacific Developments Inc.
    Senior Manager, Marketing & Sales Administration
    Concord Pacific Developments Inc. Mar 2015 - Mar 2017
    Vancouver, British Columbia, Canada
    In my role at Concord Pacific Developments Inc., I managed a team overseeing project stages, prepared legal documents for housing unit sales, and delivered financial reports to executives.• Managed a team of administrative professionals overseeing project stages from planning to closeout.• Prepared contracts for 3000+ housing unit sales annually, training 60+ salespeople in compliance.• Delivered accurate financial reports to executives, providing crucial insights into sales data.
  • Townline Group Of Companies
    Manager, Sales Administration
    Townline Group Of Companies May 2012 - Apr 2015
    Vancouver, British Columbia, Canada
    In my role as Manager, Sales Administration at Townline Group of Companies, I managed project timelines, collaborated with legal professionals on contracts, and trained sales coordinators and office administrators in compliance and best practices. • Ensured project deadlines were met through strategic coordination.• Prepared contracts and sales documents in collaboration with legal professionals.• Trained team members in compliance, reporting, and sales ethics.

Katherine Feeney Skills

Real Estate Selling Negotiation Customer Service Sales Social Media Marketing Communications Strategic Planning Marketing Leadership Real Estate Development Marketing Strategy Event Planning Team Building Condos Residential Homes Sales Management New Business Development Online Marketing Budgets Pre Sales

Katherine Feeney Education Details

Frequently Asked Questions about Katherine Feeney

What company does Katherine Feeney work for?

Katherine Feeney works for Callhero

What is Katherine Feeney's role at the current company?

Katherine Feeney's current role is Director of Customer Success.

What is Katherine Feeney's email address?

Katherine Feeney's email address is ka****@****ail.com

What schools did Katherine Feeney attend?

Katherine Feeney attended Thompson Rivers University, Walsh Business Growth Institute, Canadian School Of Natural Nutrition.

What skills is Katherine Feeney known for?

Katherine Feeney has skills like Real Estate, Selling, Negotiation, Customer Service, Sales, Social Media, Marketing Communications, Strategic Planning, Marketing, Leadership, Real Estate Development, Marketing Strategy.

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