With over nine years of experience in quality assurance and assessment in the training and education sector, I am a passionate and dedicated Assessor Compliance Manager at Chartered Management Institute (CMI). I hold multiple certifications in training, assessment, quality assurance, business, and management from reputable institutions, and I have a strong background in hospitality and retail. At CMI, I work with a team of assessors and moderators to ensure compliance with the regulatory and accreditation standards, and to deliver high-quality and consistent assessment outcomes for learners and clients. I also partner with external stakeholders, such as awarding bodies, regulators, and employers, to maintain and enhance the reputation and credibility of CMI as a leading provider of management and leadership qualifications. Previously, I was a Quality Assurance Manager, where I managed the quality assurance processes and policies, and supported the delivery and assessment of various learning programs. I have developed and demonstrated skills in training, customer service, hospitality, and leadership, and I am committed to continuous improvement and excellence in my field. I value collaboration, diversity, and innovation, and I aim to contribute to the mission and vision of CMI and its learners.