Dec 2003-Oct 2016 General Cashier: Received daily cash revenues throughout Hotel and prepared them for deposit. Maintained entries of cash revenues and deposits for review by Hotel Income Auditor. Maintained Hotel house bank and insured funds were available for use by Hotel employees and guests. Insured proper manpower in the General Cashier’s office with scheduling of personnel. Worked with Income Auditor and Front Desk supervisors to locate and correct variances. Maintained bank lockboxes and audited assigned employee banks.Apr 2003-Dec 2003 Retail Associate: Assisted guests with purchases in retail shop. Maintained appearance of shop. Insured daily cash revenue was given to Hotel General Cashier for processing and credit card charges were given to Hotel Accounts Receivable Clerk.Oct 1996-Jan 2000 Retail Shipping and Receiving Clerk: Insured merchandise from vendors was received and priced for sale floor. Managed returns to vendors for damaged merchandise. Ordered and stocked merchandise. Maintained relationships with vendors to insure delivery of merchandise in a timely manner. Managed special orders for guests. Filed important papers, such as invoices. Maintained appearance of shop. Assisted Retail Associates when needed.April 1990- Oct 1996 Retail Associate: Assisted guests with purchases in retail shop. Maintained appearance of shop; included dusting, vacuuming, folding and stocking. Insured daily cash revenue was given to Hotel General Cashier for processing and credit card charges were given to Hotel Accounts Receivable Clerk.

Feb 2001-Jan 2003 Data Entry / Associate: Located property descriptions via database search, printed and typed them into Word. Determined whether the property in question was on a floodplain and noted if client had flood insurance. Insured property description and flood insurance information reached the appropriate Home Equity Associate for possible approval of home equity loan.

Jan 2000-Feb 2001 Special Services Associate: Assisted customers with purchases, specifically special orders. Assisted customers with returns and refunds. Informed customers via phone that their orders were available for pick-up and managed pick-up of special orders by the customer, including filing orders. Contacted vendors for follow-up on orders. Insured daily cash revenue was given to Accounts Receivable for processing. Maintained appearance of store.