Katherine Gadson Email and Phone Number

Past Positions• National Portfolio Manager, AlliedBarton Security Services, Lyndhurst, NJ 2008 – present• District Manager, AlliedBarton Security Services, Lyndhurst, NJ 2012• Account Manager, AlliedBarton Security Services, Lyndhurst, NJ 2005 – 2008• Operations Support Assistant, AlliedBarton Security Services, Lyndhurst, NJ 2004 – 2005• Security Officer, AlliedBarton Security Services, Lyndhurst, NJ 2003 – 2004Experience• Direct management of 309 employees including 17 managers and 292 contract security staff. Responsible for the administration, coordination, planning, and development of projects for a national portfolio of client sites in pharmaceutical, commercial real estate, and healthcare market sectors.• Responsible for coordinating necessary support services to effectively service client sites, meet or exceed financial and operational goals, and provide quality customer service.• Responsible to ensure the integrity and profitability of the client contract while overseeing the standardization of post orders, training, operating procedures, invoicing, and quality compliance.• Monitor oversight of field inspection operations. Responsible to ensure approved improvement plans are executed and problems resolved to clients’ satisfaction.• Responsible for providing clients with quarterly business / performance reviews on service achievements, new service offerings, and client goal expectation.• Previous responsibility facilitating the hiring process via personnel interviewing, background and employment verification, uniforming, and satisfaction surveys.• Previously responsible for the hiring, training, scheduling, payroll, billing, coaching, and development of multiple teams of personnel.• Previous responsibility assisting with procurement of new accounts, and tasked with assisting in sales presentations, accompanied by periodic business reviews. • Served as committee member to develop cost saving practices and establish benchmark spending.