Willis Towers Watson’s Global Benefits Management solutions empower employers, employees and retirees to better navigate the changing world of benefits. Our solutions combine benefit consulting expertise with outsourcing, co-sourcing and administration experience.

• Make recommendations on plan design and management on the full array of health and benefits programs using empirically tested solutions that employ leading edge tools• Play the key role of executing cost and utilization analyses designed to improve clients’ health and welfare plan performance such as: data validation, data extracts, pre/post program implementation ROI analyses, key cost drive evaluation, population health analyses, scorecard development, provider network analyses, summary information for client presentations and quarterly and annual reports • Serve as lead project manager and day to day contact for over 30 data warehouse and analytics clients; materially contribute to project plan creation and lead the team on delivery; ensure progress against established objectives, budgets, timelines, deliverables and quality standards

Compass Professional Health Services (an Alight company) partners with employers to provide health care cost-containment strategies, tools and services that improve overall employee health and corporate financial performance. Compass’ unique combination of technology-enabled price and quality transparency tools and the high-touch personal engagement of its Compass Health Pro™ concierge services, empowers employers and their employees with better information and smarter care alternatives that save time, money and frustration.• Manage day to day operations, including supervision and assignment delegation, for a team of 4 Associate Consultants• Facilitate meetings and manage team training, mentoring, coaching, and monthly evaluations• Optimize efficiency of each Health Pro within the team by analyzing workflow patterns and performance metrics to increase productivity and improve time management • Maintain Account Manager role for clients supported in Associate Consultant position

• Assess, plan, coordinate, implement, monitor and evaluate health care options and services to drive efficiency• Serve as patient advocate daily by representing the patient from all angles of the health care industryo Health provider researcho Cost comparisons o Exploring reduced prescription priceso Open enrollment supporto Payment and processing analysis

• Organized and distributed immigration documents to 500+ international students• Assisted in relocation of the Academy, including reorganization of records and logistical improvement• Facilitated communication with current and potential students in Mandarin Chinese and English

• Debriefed and consented 100+ patients over HIPAA • Entered physician’s notes and medical history into concussion database using KIDS and EMDAT• Administrated SCAT3 examination• Sun Exposure Knowledge and Behavior in Youth Athletes survey administration

• Responsible for 85% staff recruitment in special exhibitions, Pompeii and Dead Sea Scrolls• Organized and audited employee benefits forms and personnel files• Tasks included, but not limited to payment vouchers, employee verifications, and background checks, event coordination

• Final project included fundraising/outreach letter, formal newsletter and donation card mailed out to board members and other potential supporters