Katherine Hay Email and Phone Number

Hosted fragrance discovery experiences and masterclasses for guests, events, internal team membersHosted education huddles for the team Hosted “Atelier Chatter,” a talkshow of my own making featuring episodes of business summaries, interviews of team members, and informational presentationsAssisted with guest questions and requests via Zendesk and the company email, providing excellent customer serviceStayed up to date on new product launchesMaintained a luxury space, ensuring VM standards, cleanliness, and eleganceProvided a welcoming environment to guests entering our space

Analyzed demand/data using various methodsWorked with planners to determine purchasing needsSupported production at several manufacturing facilitiesGenerated purchase orders; managed safety stock based on lead times and raw materials burn rateDeveloped positive, long-term relationships with suppliers and co-manufacturers

Hosted interactions between guests and characters while maintaining safety, character integrity, storytelling and efficiencyCollaborated with other cast membersProvided courteous, high-quality interactions

Answered phones; scheduled patient appointments; filed charts; verifiedinsurance while providing excellent customer service and retaining patientconfidentiality