Katherine Hicks Email and Phone Number

• Post-analytical in the Toxicology department.• Inventoried specimens after testing so they could be easily found later if needed.• Organized the inventoried trays onto carts in numerical order.• Moved the previous days carts to the cooler in the morning and pulled out the carts that would be dumped later in the day.• Dumped specimens that were scheduled to be discarded from one week prior.• Brought the empty racks back from dumping and put them away for the techs to use and took the box of the empty trays to be cleaned.• Made labels in the morning and organized them so anyone could come over and easily find what they needed.• Took any problem specimens to the problem rack as needed.• Kept my work area organized and disinfected every day before leaving.

• Answered questions regarding store and merchandise.• Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.• Recommended, select and help locate and obtained merchandise based on customer needs and desires.• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Described merchandise and explained use, operation and care of merchandise to customers.• Watched for and recognized security risks and thefts.• Greeted customers and ascertained what each customer wanted and needed.• Exchanged merchandise for customers and accepted returns.• Cleaned shelves, counters and tables.• Computed sales prices, total purchases and received and processed cash and credit payment.

• Greeted and informed customers of products, fostering positive store experiences.• Enforced store safety and cleanliness standards, reducing hazards.• Resolved and de-escalated issues to address customer concerns.• Provided efficient and courteous service to customers.• Delivered service excellence through all points of contact.• Maintained inventory and store visual presentation to meet customer needs.• Partnered with security and loss prevention, minimizing shrink.• Built and maintained positive working relationships with co-workers.• Processed cash, check and credit cards for customer purchases.• Provided product information and resolved concerns to assist customers.• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.• Bagged or boxed merchandise and prepared packages for shipment.• Arranged and replenished displays and merchandise racks to maintain store appearance.

• Greeted and informed customers of products, fostering positive store experiences.• Delivered service excellence through all points of contact.• Enforced store safety and cleanliness standards, reducing hazards.• Resolved and de-escalated issues to address customer concerns.• Provided efficient and courteous service to customers.• Maintained inventory and store visual presentation to meet customer needs.• Built and maintained positive working relationships with co-workers.• Counted cash drawers at beginning of shifts to verify correct amounts.• Processed cash, check and credit cards for customer purchases.• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.• Provided product information and resolved concerns to assist customers.• Arranged and replenished displays and merchandise racks to maintain store appearance.• Reconciled and prepared bank deposits.