• Provided quality, client focused customer service to Tidewater Community College community members accessing food services.• Supervised Foodbank volunteers and provided on-site orientation and training.• Prepared and maintained daily reports and communications to include end of shift reports.• Maintained client confidentiality and ensured the safety of the clients and volunteers by following Foodbank practices and protocols

- Created quality, evidence-based educational presentations for under served populations with the end goal to reduce entry level domestic violence within the community and increase the availability and accessibility of Samaritan House’s services. - Provided educational presentations to local communities promoting a culture of intolerance against violence through enhancement of community knowledge of survivor rights, needs, and resources.

- Developed and provided targeted educational presentations to various communities including high schools, colleges, civic leagues, local businesses, medical professionals, and the US Navy. - Co-led the organization and execution of fundraising events including: The Samaritan House 8k, 100 Men Breakfast, WAV (Woman Against Violence) Luncheon, Serve Love Heal Tennis Tournament, Step Into the Light Gala, and Home for the Holidays.

- Responsible for providing human trafficking specific presentations and trainings to Hampton Roads community, as part of the HRHTTF (Hampton Roads Human Trafficking Task Force).- Received specialized educator training in conjunction with Homeland Security Investigations (HSI) and local law enforcement as part of the Hampton Roads Human Trafficking Task Force. Samaritan House is the leading service provider for housing and services for victims of trafficking in our region within this task force.

- Co-led the creation of 100 Men and WAV (Women Against Violence) giving societies. This included cultivation of members, solicitation for donations, record keeping, and organization of 100 Men Breakfast and WAV Luncheons.- Executed Gordon Biersch Silent Auction and Home for the Holidays fundraisers. Co-led De-feet Domestic Violence 5k.- Responsible for Thanksgiving Food Drive and Christmas Gift Drive, including organization, solicitation of funds and gifts, and volunteer recruitment.Contributed to quarterly newsletter, annual holiday appeals, cause-specific fundraising campaigns, and appeared on behalf of Samaritan House on local TV and radio stations to provide domestic violence awareness. - Provided educational presentations to local communities promoting a culture of intolerance against violence through enhancement of community knowledge of survivor rights, needs, and resources. - Collaborated with the Volunteer Manager to organize community item drives, group service projects, and Core Volunteer Trainings.

- Responsible for Certification of Samaritan House as a Points of Light Service Enterprise 2015. Tasked by Executive director to coordinate internal resources to assure a successful project.- Created volunteer application form and job descriptions. Streamlined and facilitated volunteer training and on-boarding program.- Implemented Samaritan House’s first workable system to manage and track several hundred volunteers using Sales Force

- Collaborated with Education Coordinator on education presentations to the community including high schools, colleges, civic leagues, and local businesses.- Assisted with the Thanksgiving Food Drive, Christmas Gift Drive, De-Feet Domestic Violence 5k, and group services projects.