Analyzed client and company expectations, translating customer requests into functional business requirements. Constructed project documentation in accordance with CMMI requirements, including the plan, schedule, budget, and tracked bugs using Microsoft Project and Excel, and SharePoint. Conducted team meetings, made decisions, and followed up with action items, and monitored and controlled risks, issues, and bugs using JIRA and TFS. Managed changes to projects, such as milestone schedule, technical and functional requirements, and business requirements.Participated in organizational level CMMI audit.

- Analyzed work flow and created, designed and implemented mobile storage stations to improve customer service process- Conducted time study to designate time per unit distance for a worker to retrieve materials with and without additional material weight load- Converted average distance saved by each booth to time to achieve measurable results in terms of labor hours.- Utilization of mobile storage stations instead of full distance to material room decreased request fulfillment time by 76% with estimated savings of $3,340 per show

- Identified facilities and voltages on 27 miles of road plans for the Florida Department of Transportation- Planned Hibiscus Island overhead to underground conversion using Microsoft Visio- Designed smart devices to improve reliability and minimize the number of customers affected by outages- Crafted new power poles with detailed instruction to replace poles that no longer meet regulation

- Organized and executed events to discuss trends in manufacturing and energy efficiency- Developed thought leadership on the world’s most innovative companies and presented findings to firm- Integrated company databases, including Excel and Raiser’s Edge