SUMMARYOver 25 years of experience in customer service, sales, and management. - Adept using Microsoft Office applications and Adobe design software. - Able to work effectively with diverse personalities and backgrounds. - Strong written and oral communication skills. - Dedicated employee, quick learner, detail oriented, multi-taskerRELEVANT SKILLS Supervisory Skills - Performed opening and closing, ordering, and inventory control duties. - Creating promotions; priced merchandise, prepared reports using Microsoft applications. - Human Resources functions: interviewing, hiring, terminating, training, and scheduling. - Ensure proper practices, per state requirements, are enforced. Office Skills - Basic bookkeeping and payroll functions. - Data entry duties: maintaining filing / indexing systems, archival procedures of books & documents - Design of advertising media: ads, flyers, brochures, logos, presentation materials, etc. - Collection of prepay and over-due accounts - PC and Macintosh computers, Microsoft Office Suite, Adobe Design Suite - Scanners, copiers, fax machines, multi-line phones, adding machines, digital cameras Customer Service Skills - Providing friendly customer oriented environments - Providing professional services Sales Skills - Promotion of sales of new and used products - Answering customers' questions and directing them to appropriate products - Experience selling ROP advertising and automobiles- Experience selling a variety of digital marketing products- Maintaining existing client list as well as seeking out new clients