With over 13 years of experience in health and medical administrative services, I am a Revenue Integrity Analyst at WakeMed, a leading health care organization in North Carolina. I have a Associates of Business Administration in Health Administration, and I am certified in Customer Service, Communication Foundations, and Mistakes You Should Avoid at Work by LinkedIn.My core competencies include electronic health records, process improvement, professional development, and customer service. I collaborate with revenue cycle, finance, and clinical departments to conduct analytics, maintain Chargemaster files, and develop system tests and enhancements to prevent billing errors and improve the accuracy and quality of coding and billing processes. I also disseminate information on current procedural terminology and CMS updates to the relevant staff. I am passionate about enhancing the quality and accuracy of health care services and contributing to WakeMed's mission of providing exceptional care to all.