Katherine Mizera Hahn Email & Phone Number

New York, Ny, Us

New York, United States

▪ Planned the implementation and execution of contracted third-party client services from beginning to end▪ Managed multiple projects in a fast-paced environment simultaneously with varying scopes, timelines and deliverables▪ Fostered client relationships to establish trust and confidence▪ Served as the main point of contact for all client communication▪ Partnered with clients to develop and establish key performance indicators to ensure a successful program and measurable results▪ Managed proposal renewals, budgets and approved project related expenditures▪ Monitored KPI’s to track and report production efficiency, scheduling, and execution are on track as agreed upon▪ Analyzed data, metrics and pre-determined KPI’s to ensure deliverables are met and exceeded▪ Collaborated with all levels of cross functional teams such as Operations, Procurement, Recruiting and Training to ensure all departments are aligned▪ Partnered with training managers to build field training materials in a clear, concise manner to encourage a high level of execution ▪ Ensured field team reporting and execution align with client’s goals and expectations▪ Delivered recaps and presentations to demonstrate program value and identify opportunities▪ Prioritized tasks with urgency and managed tight deadlines▪ Continuously implemented and optimized procedures for efficiency▪ Successfully learned the company’s proprietary system for all job-related duties▪ Performed various administrative tasks such as creating presentations, hosting calls, SWOT analysis, client meeting agendas▪ Partnered in regular department meetings to foster collaboration, idea sharing, best practices and improve department efficiencies

New York, United States

Store Planning and Retail Operations encompassed three main areas: Merchandising execution in Wholesale Accounts/Department stores, Visual Campaigns/Fixture Rollouts and Trade Show Planning and Execution▪ Managed wholesale retail operations for US and Canadian accounts for Men’s and Ladies▪ Managed cap-ex, shop/visual budgets, bids and invoice accuracy▪ Oversaw the full life cycle of projects from inception to execution including campaign rollouts, fixture rollouts, showroom displays, trade show booths▪ Managed all third-party merchandising communication including content creation (i.e. merchandising directives), staff training and reporting▪ Ensured Merchandising brand standards and guidelines are implemented by in-house and third-party field teams at store level▪ Led a team of 17 Retail Coordinators- reviewing daily reporting, providing feedback and requests▪ Partnered regularly with Retail Coordinators on prototypical floor sets and directives▪ Onboarded and trained new hires▪ Communicated and built relationships with all levels of internal divisions: Sales, Merchandising, Marketing▪ Oversaw the development, approval process and execution of fixture rollouts▪ Scheduled and approved fixture setup activities with internal and external partners▪ Maintained database of all shop, fixture and floor plans▪ Partnered with store teams to deliver shop enhancements and fixture improvements to strengthen in-store branding▪ Maintained relationships with an extensive list of vendors and contractors▪ Fully managed trade show builds from white space to fully functioning trade show spaces up to 2,000 square feet▪ Managed the visual rollout process and seasonal visual campaign updates for a multi brand setting

New York City Metropolitan Area

▪ Utilized planograms and brand provided merchandising guidelines to execute merchandising displays▪ Ensured merchandising standards are reflective of the brand, consistent throughout stores and maintained in between visits▪ Led the creation of Merchandise Coordinator and Selling Specialist Training Binders▪ Trained new hires, Selling Specialists and sales associates; conducted in-store product training seminars▪ Maintained relationships with all levels of management and staff within each store including department, visual and store executives▪ Analyzed sales and stock data by door to identify business opportunities and address challenging locations to successfully impact business▪ Partnered with internal teams on the successful execution of shop installs and floor sets▪ Daily completion of store visit reports consisting of business analysis, feedback, competition information, callouts, customer requests, and trends in the marketplace▪ Additional responsibilities included attending market appointments, leading monthly conference calls, reviewing store visit reports, organizing and implementing store contests and promotions