As a member of the marketing team, I leverage data to make informed decisions that drive results.I collect and analyze data from various sources like customer feedback, market trends, and competitor analysis to provide valuable insights that can help drive the companies success and growth.I incorporate data analytics in our social media platforms to improve customer experience, product development, branding options, operations efficiency, and competitive analysis.Leveraging data insights is not just about numbers; it's about understanding our customers on a deeper level. By refining our marketing strategies, enhancing the customer experience, and ultimately increasing profitability, we are able to make more informed decisions that drive success for our business. Data-driven decisions pave the way for long-term growth and sustainability.

Enforces Clayton Nashville’s “Safety first, Safety Always” culture.• Demonstrates adequate communication within the department.• Communicates the significance of data and information daily during tailgate meetings.• Coaches, corrects, and counsels team members.• Previously managed the Final Finish Department, which included appliance installation, watertesting, electrical testing, close-up, ship-loose, all while ensuring each house had been inspectedfor quality and maintaining weekly production goals.• Currently manages the Trim Department, which includes the building and installation of allinterior window casings, interior doors, furnace doors, all molding throughout, and carpetinstallation, while also ensuring each house has been inspected for quality before sending to FinalFinish.• Conducts BOSS walks throughout the production line with other department managers using a“buyer/seller” process and conducts Quality walks with Gateway Inspectors to ensure all housesmeet NTA guidelines.• Conducts weekly inventory within the trim department to ensure all materials are properlyinspected, maintained, and in proper working conditions.• Completes daily “Close-up” forms and weekly “Hazard Walk” forms required by Safety TMX.• Created a training program for Final Finish and trim department and used those programs to crosstrain team members until each had mastered every area.• Conducts routine material inspections and material requests to avoid shortages and buildingdefects into the home.• Empowers team members by leading by example.• Promotes the atmosphere of “teamwork” within and across other departments.• Received First Responder certification and Forklift certification.• Helps ensure almost 180 team members are meeting Clayton Homes expectations daily, whilemanaging designated department of 20 people.

• Creates marketing and social media campaigns and strategies, including content ideation andsome budget planning.• Creates and distributes engaging written and graphic content in the form of web page and blogcontent, or social media messages• Fluent in the use of Microsoft Office and Adobe.• Helps design media content so that it is more aesthetically pleasing, which has increased clientinterest.

Demonstrates leadership skills, and the ability to implement a vision.• Develops and mentors Team Leaders, preparing him or her for potential advancement.• Accepts full responsibility and accountability of the business.• Trained in all back-office procedures and computer applications.• SERV Safe food safety certified.• Shows excellent organizational and managerial skills in the decision-making level.• Responsible for managing more than fifteen employees at one time.• Handles nightly deposits and paperwork.• Ensures compliance with company standards in all areas of operations, including production,preparation, customer relations, restaurant maintenance and repair, inventory management, teammanagement, recruiting, and financial accountability

Lead sales floor environment of 20 employees to drive top line sales and performance.• Created a persuasive customer service plan that made that specific store #1 in the nation for creditcard referrals.• Created a compelling buying environment through product knowledge, functionality, andcustomer relations both internally and externally.• Maintained and focused driven mindset around merchandise, customer loyalty and retention onsales floor.• Assisted as CSL in fitting rooms to support merchandise mindset.• Trained associates in new roles with a focus on building individual and team mindsets.• Set example on customer service and sales with being recognized as Angel of the Month

Ranked 1st place as a sales representative in both the region and market area for three consecutiveweeks.• Served as the primary point of communication for the customer and team and managedadministrative and office support.• Handled the tasks of processing complex financial transactions in an accurate and efficientmanner.• Was responsible for identifying customer requirements through regular contacts and referfinancial products and services of the bank.• Handled responsibilities of advertising products and services to potential customers.• Was responsible for ensuring that the regulatory requirements are adhered while providingbanking services.• Performed the tasks of establishing and maintaining good relationship with customers.• Consistently maintained sales goals above 10% of monthly objectives.• Worked with Microsoft Office and client referrals