Katherine O'Sullivan Email and Phone Number

Organising, maintaining diaries and arranging meetings, more recently these have included taking into consideration hybrid working•Arranging travel requirements locally and internationally and preparing itineraries•Issue daily packs to ensure that the Senior Vice-Principals are prepared for meetings•Provide secretarial support for various project boards, committees and working groups, including minute taking•Printing of board papers and arranging couriers to deliver these when necessary•Organising and managing events internally, externally and hybrid on behalf of the SVP’s•Assisting with special events such as graduations, inaugural lectures and away days•Assisting with recruitment processes and interviews•Receiving, screening and assisting all visitors to the Principal’s Office•Liaising with internal and external stakeholders•Managing SVP’s expenses, claims and budgets for both the Principals Office and SVPs.•Provide admin support to wider senior management team when colleagues are away•Manage incoming and outgoing correspondence, identifying priorities, drafting responses and action where required•Handling confidential and sensitive information with discretion

•Organising and maintaining the diary and making appointments.•Handling multiple diaries over multiple time zones.•Arranging complex travel requirements and producing detailed itineraries•Maintaining an accurate record of expenditures.•Arrange and coordinate meetings, including noting and producing minutes.•Overseeing recruitment processes and arranged interviews.•Visit officer for internal and external stakeholders.•Project managed various events including 2 HM Navy visits and the Queen’s Birthday Parade Reception.•Arrange official functions, external events and social functions.•Producing correspondence.•Meeting and greeting visitors at all levels of seniority.•Screening phone calls, enquiries and requests, and handling them when appropriate.•Secretarial support for to external stakeholders and committees.•Provide representation for committees where required.•Provide IT support as deputy ITSO.•Provide reception cover.•Delegation of admin tasks to local government Secretary to ensure that workload is managed effectively in the office•Liaison point and final examiner of applications for British Citizenship and Naturalisation.•Overview and admin rights to the Turks and Caicos Islands, Governor’s Office Facebook page.•Assisting the Governor with his social media requirements.

Worked within a small team working to provide fee earners with a consistent, professional and accurate document production service. My duties included audio typing, copy typing, document conversion, proof reading, formatting documents and converting to house style, producing and amending correspondence, documents, reports, faxes, deeds, attachments etc. from a variety of sources, in house style and in line with procedures, producing and amending PowerPoint presentations, organisational charts, mail merges and Excel spreadsheets and graphs, effectively using the dictation system (Bighand) to prioritise and deal with incoming and outgoing work. I left this role as my partner had an opportunity to work overseas.

Worked within a self-funded, in-house legal department. The main role was to recover debts on behalf of six different companies (clients) that fall under the Chubb Fire & Security Limited group. Other duties included monitoring and progressing claims/accounts through the legal process, producing letters before court action, summons, judgments and warrants, helping to resolve customer’s queries/disputes by liaising with both the customer and credit control/local business units, providing administrative support to senior management/senior Legal Executive, manage and maintain own caseload with minimum supervision, supporting other members of the team, drafting independent responses to customer’s defences, drafting documents to be used in hearings such as witness statements, conducting both court hearings and mediations on behalf of clients, reaching financially viable settlements on behalf of clients, ensuring that all court documentation is completed and filed within set timescales outlined by the county courts, daily allocation of customer’s payments and cheques against invoices and costs, monitor customer's payments. Producing reports for clients and monthly telephone reviews of priority cases.