Katherine Piecuch Email and Phone Number

- Provides coverage, program design advice, and expertise regarding products and the market to internal service teams and clients as they related to classes of business- Delivers technical analysis and coverage comparison of marketing results on policies and insurer quotes for clients over 100 lives or greater than $60,000 in revenue (assigned to approximately 30 clients)- Markets core employee benefit lines and ancillary, including stop loss, EAP programs, legal plans, benefit administration systems, pet insurance, and behavioral health programs- Effectively articulates carrier specific strengths and weaknesses and provided feedback to internal team members and carriers- Reviews monthly reporting of client and carrier information and uses financial dashboards to monitor/analyze claims information and financial impact

- Responsible for over-all day to day service on accounts; handled all routine change requests and questions from clients- Built relationships with carriers to better serve clients and prospects- Secured renewals and analyzes claim data; negotiates quotes from carriers on renewal business- Met with clients to assess needs and prepares proposals for renewals- Consulted and advised clients regarding renewal and marketing results.- Responsible for placement of coverage with carriers

- Administered and coordinated employee medical, dental and vision insurance plans; conferred with service providers and/or staff of third-party administrators; interpreted plan policy and procedural requirements, coverage documents, and responded to employee questions and complaints and attempted to mediate benefit problems- Conducted, planned and implemented Open Enrollment and new hire enrollments - Implemented and administered W2 new hire onboarding (including I-9s and E-Verify)- Administered and complied with HR policies, practices, processes and functions, and proposed revisions where appropriate to meet strategies and goals- Maintained records of, and recommended and adhered to appropriate procedures for controlling, employee personnel data and transactions- Conducted all nondiscrimination testing and annual EEOC filings- Managed 401(k) plan administration, including: employee orientation, auditing, non discrimination testing, 5500 filing, and resolved any issues with employer match or employee contributions- Processed all unemployment claims and child support orders