Katherine Mann Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Washington D.C. Metro Area

Developing excellent relationships with accounts, and delivering customized communications, events, programs, and benefits to our Suites clients and lease holders at Capital One Arena.-Engage in proactive communication with all suite lease holders pertaining to day-to-day management of their suite lease and the included 220+ events at Capital One Arena per suite year.-Serve as main contact for all issues and questions pertaining to online digital ticket system and best practices and uses for specific client.-Responsible for fulfillment of contracted suite products for MSE's Global Partnership department through KORE and Salesforce integration.-Accountable for renewal of suite lease holders and hitting projected department and personal renewal goals, including creating original content for renewal decks and communications- Researched, proposed and ran point on - MSE Raise the Game 5K presented by Kettler and registering over 300 participants in and raising over 6k for MSE Foundation- Assist sales team with their clients and any special requests, events or needs - Track, maintain and allocate unsold ticket inventory in hospitality areas on a individual game by game basis-Research across the leagues and industry and proposed new initiatives and events to increase renewals, networking and referrals to create new business - Actively adapting and creating new engagement strategies, events and pivoting season ticket memberships virtually due to recent global pandemic

Washington, Dc

-Oversee base of more than 475 Capitals season ticket members -Renewed more than 92% of clients during the 2018-2019 Renewal Campaign -Generate new business revenue through cross-selling and up-selling of full menu products to existing and referral clients -Work closely with Senior Director in interviewing and on-boarding and managing our Game Night Staff- Assist in planning, staffing and executing Season Ticket Member events- Create original copy and content for our Season Ticket Member Twitter account

Washington D.C. Metro Area

Silver Spring, Md

Internship involving marketing, membership and research aspects for SFIA events and general administrative duties. Highlights include:- Planned and managed various aspects of SFIA marketing strategies and event organization for 2015 National Health Through Fitness Day (NHTFD), reception, and Physical Activity Exhibition resulting in increased attendance - Coordinated internal team in organizing and scheduling over 80 meetings with members of Congress, celebrity athletes and attendees of NHTFD to introduce The PHIT Act, The PEP Act, and The Physical Activity Recommendations (PAR) Act- Key contact with SFIA member corporations for NHTFD, partnering to produce and deliver digital content with the goal of promoting brand awareness; Social media campaign reached ~1,000,000 impressions - Conducted industry research and prepared marketing collateral for NHTFD activities to promote and create awareness of the PHIT, PEP and PAR Acts in order to leverage support for passing the legislative incentives- Streamlined and created a revised digital Congressional database and reporting process

Charlotte, Nc

- Responsible for 19 sports and 29 teams daily practice and game coverage and set up- Communicated with parents, coaches and staff regarding injuries and game day operations- Created events for faculty to promote health and wellness- Member of the CCDS Athletic Branding Committee- Member of the CCDS Strategic Planning Committee

Charlotte, Nc

Internship with ECHL Charlotte Checkers through Wingate University CAATE Athletic Training Program. Assisted with all athletic training duties for practices, home and away games.

Masters In Sport Industry Management, Strategic Marketing, Communication And New Media

Bachelor Of Science (B.S.), Athletic Training/Trainer

Activities and Societies: Public Relations Chair, Membership Chair, Alpha Xi Delta, Student Athletic Advisory Committee, Athletic Training.