Responsible for preparation and execution of open enrollment initiatives, leveraging Professional Employer Organization (PEO) and client-sponsored healthcare plan knowledge. Proficient in benefit enrollment technology. Contributed to the optimization of benefit enrollment processes.

Responsible for client services relating to onboarding processes. Executed hiring process requirements through the life cycle from requirements to qualification. Collaborated with HR team members to streamline hiring procedures and enhance efficiency. Demonstrated strong attention to detail and adherence to confidentiality protocols in handling sensitive employee information.

Led all aspects of the front of house operations of the restaurant, including: greeting, taking orders, serving, making specialty drinks, working with the kitchen to fill the orders, organizing, producing and managing billing.

Participated in and led charitable contributions every month of the school year for four years with my middle school NJ Conference Championship Soccer Team. Prepared cold foods such as sandwiches and snacks as a pantry assistant for Cathedral Kitchen in Camden, NJ.Prepared food packages for Feed My Starving Children.Led aspects of the auction committee at the organization’s Annual Winterfest Event.Participated in Book and Clothing Drives.Organized and implemented complex community events such as the Annual Turkey Trot. Provided ideas and solutions to logistical problems. Provided leadership and mentorship to new members so they could uphold the values of the organization.

Managed in-person and telephone guest inquiries, customer service requests, reservation bookings, and take-out orders. Greeted guests to take orders at their designated tables while often managing up to six tables. Assisted as a primary trainer of new waitresses and taught them every aspect of the job. Developed rapport with customers to generate repeat business by maintaining a friendly attitude. Negotiated many situations between the kitchen and the clients to a positive outcome.