Katherine Riga Email & Phone Number

Post sales support, which includes order entry, updating, and maintaining commercials for clients. Update client information for processing of billing, and adjustments.

Delivered prompt response to internal sales support requests for daily commercial scheduling.Order processingReviewed and organized commercial spots daily for accuracy, as well as achieve maximum benefit for customer’s needs.Updated and maintained client information including billing adjustments and research.Prevented inventory problems by creating Excel spreadsheets, informing Sales Executives of relevant issues. Worked on building schedules for certain systems and zones… Show more Delivered prompt response to internal sales support requests for daily commercial scheduling.Order processingReviewed and organized commercial spots daily for accuracy, as well as achieve maximum benefit for customer’s needs.Updated and maintained client information including billing adjustments and research.Prevented inventory problems by creating Excel spreadsheets, informing Sales Executives of relevant issues. Worked on building schedules for certain systems and zones. Assisted in conversion of new traffic database. Show less

Interacted with customers providing technical information on company products, and services based on their particular needs. Handled internal inquiries on customer’s accounts, and organized job orders for each customer on a daily basis. Exhibited extensive experience in facilitating operational procedures. Responded to customer complaints, resolved problem elements and interacted with accounts receivables department to ascertain customer account status. Handled sources of vendors… Show more Interacted with customers providing technical information on company products, and services based on their particular needs. Handled internal inquiries on customer’s accounts, and organized job orders for each customer on a daily basis. Exhibited extensive experience in facilitating operational procedures. Responded to customer complaints, resolved problem elements and interacted with accounts receivables department to ascertain customer account status. Handled sources of vendors, contract negotiations, purchasing, correspondence, and account adjustments. Show less

Handled incoming calls for Sales Support and Customer Service.Performed order entry, invoicing, processed accounts receivables, handled customer accounts, and weekly bank deposits.Maintained customer account information and scheduled deliveries on Peachtree database.Prompt response to immediate customers needs, including last minute delivery of stock.Developed documents on Excel and generated letters in Word Perfect for customer correspondence.

Daily responsibilities included maintaining the filing room.Provided fellow employees with sorting, and gathering information for customers.Accompanied front administrative assistance with switchboards and typing letters, as well as, faxing over information from customers to sales.