Product Manager, US Cards Agile Pod - Champion the US Credit Cards product, ensuring awareness and execution of strategic and regulatory priorities.ECL Cloud Migration PM - Leading Cloud Migration initiative for Expected Credit Loss models within my Stream, involving coordinating across delivery Pods (Products).Chapter Lead, Data Testing & Infrastructure - Managed a team of Product Managers and Quantitative Analysts, who were each assigned to multiple delivery "pods". Provided a… Show more Product Manager, US Cards Agile Pod - Champion the US Credit Cards product, ensuring awareness and execution of strategic and regulatory priorities.ECL Cloud Migration PM - Leading Cloud Migration initiative for Expected Credit Loss models within my Stream, involving coordinating across delivery Pods (Products).Chapter Lead, Data Testing & Infrastructure - Managed a team of Product Managers and Quantitative Analysts, who were each assigned to multiple delivery "pods". Provided a sense of community and camaraderie, in addition to vital career conversations during a period of organisational flux.Achievements- Mobilised my Chapter after the Agile migration, including working with the Crew Lead to determine the general scope of our roles- Negotiated with partners from other Crews to agree an interim operating model, until such time as all on-premise ECL functionality is moved to Cloud- Mobilised cross-Pod Cloud Migration deliverable, including planning, RAIDS and driving critical decisions- Optimised backlog in agile toolset (JIRA & Blueprint)Other Duties- Documentation & support of US Credt Cards model- Help to define and measure Objectives & Key Results, linking to individual objectives- Hosting agile ceremony (POCLAC) Show less

Manage a Change portfolio with relation to critical regulatory Expected Credit Loss deliverables, ensuring a balance between demand and resources. Main deliverables relate to continued compliance with IFRS9, forthcoming compliance with CECL regulation, and portfolio of deliverables within other programmes that impact the Expected Credit Loss functionality.I also took on an additional programme, GWM Derivatives Remediation, which does not relate to Expected Credit Loss. I was assigned… Show more Manage a Change portfolio with relation to critical regulatory Expected Credit Loss deliverables, ensuring a balance between demand and resources. Main deliverables relate to continued compliance with IFRS9, forthcoming compliance with CECL regulation, and portfolio of deliverables within other programmes that impact the Expected Credit Loss functionality.I also took on an additional programme, GWM Derivatives Remediation, which does not relate to Expected Credit Loss. I was assigned to this programme in order to bring additional structure, transparency and help address challenges that endangered the deadline.Achievements- I was specifically requested for this role, based on my experience and abilities- Piloted and implemented a new operating model, improving time-to-market of Change by ~30%- Took a struggling programme that was outside of my area of expertise, turned it around to hit critical milestones despte being on Red status throughout most of the deliveryOther Duties- Managing annual budget of up to $8m- Remotely line-managing multi-regional team of up to 14 BAs & PMO- Leading cross-functional delivery teams of >40 people across IT, Change and users- Liaising and collaborating with a broad group of stakeholders and delivery partners- Finalised budget submission for post-2020 deliverable- Planning and prioritisation of a cross-Programme book-of-work- Hosting and providing materials for meetings with senior management to update regarding progress and drive decision-making, and liaising with senior management on key governance topics- Dealing with escalations, and helping to resolve issues/ blockers Show less

Programme Manager for a portfolio which helped to ensure continued compliance with BCBS239, with relation to infrastructure. The main deliverables within my portfolio were: the introduction of a new vendor-provided platform for development of Risk models, and the migration of related data from legacy/ on-premise architecture, to cloud.Achievements- Mobilised the workstream, including staffing from scratch and onboarding a team of 9 Business Analysts and Project Managers-… Show more Programme Manager for a portfolio which helped to ensure continued compliance with BCBS239, with relation to infrastructure. The main deliverables within my portfolio were: the introduction of a new vendor-provided platform for development of Risk models, and the migration of related data from legacy/ on-premise architecture, to cloud.Achievements- Mobilised the workstream, including staffing from scratch and onboarding a team of 9 Business Analysts and Project Managers- Managed the Request for Proposal (RFP) vendor tendering process, to condensed timelines- Conducted Proof of Concept exercises for selected vendors, and achieved the vendor selection milestone despite some setbacks during the Proof of Concepts- Liaised with vendors throughout the selection process, and drove the contracting process with the selected vendor, overseeing a cross-functional team to achieve the contract signing on very short timelines (incl. Risk Change, IT, Legal, stakeholders, vendor, Vendor Management). This required overcoming COVID-19 related challenges, as it coincided with global lockdown, which impacted interactions and availability of team members. - Ran budget submission process for post-2020 deliverable- Acted on opportunities to promote the Programme within the department - e.g. newsletter article regarding a successfully completed activity, and a very well-received presentation to Global Change team (>200 people)Other Duties- Hosting and providing materials for meetings with senior management to update regarding progress, and drive decision-making- Managing budget and prioritisation, including mid-year adjustments- Overseeing project planning with Project Managers from Risk Change & Risk IT, and distilling key messages for senior management- Recruitment and onboarding of new staff members, across 3 locations- Providing status updates for various governance processes- Raising and overseeing RAID items (Risks, Assumptions, Issues, Dependencies) Show less

Change lead for portfolio of Credit Risk Change projects with relation to Investment Bank Decision & Monitoring Tools (e.g. limit management), managing a team of 5 Business Analysts and a Project ManagerProjects- Initiated project to replace a manual Limit Checker solution with an automated solution, and took through to point of implementation- Initiated and oversaw project to automate checking of Net Asset Values, which included a vendor solution- Managed delivery of… Show more Change lead for portfolio of Credit Risk Change projects with relation to Investment Bank Decision & Monitoring Tools (e.g. limit management), managing a team of 5 Business Analysts and a Project ManagerProjects- Initiated project to replace a manual Limit Checker solution with an automated solution, and took through to point of implementation- Initiated and oversaw project to automate checking of Net Asset Values, which included a vendor solution- Managed delivery of various automation and enhancement work related to Credit Officer workflow toolsAchievements- Independently mobilised my Change portfolio, including bringing together the team, initiating new projects, and initiating a vendor-based deliverable- Championed innovation within the team, encouraging team members to contribute to the future growth of the team/ department- Led, supported and motivated a global team, of varying degrees of experienceDuties- Recruiting and onboarding new team members- Managing team members' performance- Leading prioritisation discussions with stakeholders- Overseeing current year budget, and submitting request for future budget- Maintaining highly collaborative relationships with team members, IT and stakeholders- Structuring the book of work in JIRA, and started to migrate the team towards Agile (sprint) based working- Monitoring progress against plans, and drilling down where necessary to assist with roadblocks- Working flexibly across the IB Risk Change department, sharing resources as required to keep the overall book-of-work on track Show less

Leading a team of 5-8 Business Analysts to deliver the Risk component of IFRS9Duties:-- Managing the Credit Risk IFRS9 Business Analyst team, delivering a complex book of work with limited resources in a highly pressured environment- Monitoring progress of the team’s deliverables – e.g. requirements, testing- Planning the team’s activities to ensure that deliverables are clearly understood- Recruitment of new resources- Planning of wider project deliverables… Show more Leading a team of 5-8 Business Analysts to deliver the Risk component of IFRS9Duties:-- Managing the Credit Risk IFRS9 Business Analyst team, delivering a complex book of work with limited resources in a highly pressured environment- Monitoring progress of the team’s deliverables – e.g. requirements, testing- Planning the team’s activities to ensure that deliverables are clearly understood- Recruitment of new resources- Planning of wider project deliverables, including prioritisation of scope, and re-planning if new requirements or priorities arise- Being responsive to a rapidly evolving environment- Close collaboration with diverse stakeholders, including IT, Credit Methodology, Finance- Key liaison point for internal and external auditorsAchievements:-- Pivotal to the go-live of IFRS9 in January 2018, having led the Business Analysis workstream for the final year before go-live- Participated in Business Requirements Task Force within the department, which resulted in some improvements to efficiency and clarity in the requirements documentation process- Community Affairs Champion – committed to local community and acting as mentor to interns Show less

Duties:-- Document business requirements, and review subsequent functional specifications to ensure that they are in line with requirements- Test implemented functionality, based on documented requirements and functional specifications- Subject Matter Expert for Investment Banking (IB) requirements and key contact for IB stakeholders- Assist with planning activities- Process supportSpecial Project: Before being promoted into the Lead Business Analyst role, I was… Show more Duties:-- Document business requirements, and review subsequent functional specifications to ensure that they are in line with requirements- Test implemented functionality, based on documented requirements and functional specifications- Subject Matter Expert for Investment Banking (IB) requirements and key contact for IB stakeholders- Assist with planning activities- Process supportSpecial Project: Before being promoted into the Lead Business Analyst role, I was selected to project manage the delivery of an Impact Analysis prototype, which was required to assess potential impact whilst awaiting strategic delivery of IFRS9 functionality.Achievements:-- Managed the successful implementation of an Impact Analysis prototype tool in September 2016- Community Affairs Champion – committed to local community and acting as mentor to interns Show less

Duties:-- Document business requirements and facilitate end user reviews- Document test cases, execute testing and coordinate end user testing- Key liaison point and facilitator for both IT and business stakeholders- Coordinate and plan key project tasks, e.g. Training- Provide business training and communications- Work with IT and business contacts to define and prioritise release scope - Define and map revised business processes for key IT releases- Analyse… Show more Duties:-- Document business requirements and facilitate end user reviews- Document test cases, execute testing and coordinate end user testing- Key liaison point and facilitator for both IT and business stakeholders- Coordinate and plan key project tasks, e.g. Training- Provide business training and communications- Work with IT and business contacts to define and prioritise release scope - Define and map revised business processes for key IT releases- Analyse data to support cost-benefit and impact analysis, and conversion activities- Provide subject matter expertise regarding Risk Control Operations, Credit Risk, Annual Reviews and WorkflowAchievements:-- Achieved cost & resource savings (e.g. Risk-Based reviews, Automated reviews)- Facilitated introduction of major Workflow projects (e.g. onboarding, excess management, limit management)- Built an excellent reputation for delivery and professionalism within the Risk Control community- Co-chaired the “SpeakUp” presentation and communication skills committee- Awarded the Employee Volunteering Award for my contribution to Community Affairs initiatives Show less

Duties:-- Manage a progressively increasing number of people and functions within RCO, starting with Exposure and Excess Management, then Support, Business Security, Data Integrity and Data Management. I managed a team of up to 12 people onshore and 18 people offshore.- Manage the team through a variety of challenging situations, such as resource shortages/ reorganisations, auditor/ regulator visits, system issues and escalations- Manage individual and team performance, and recruit… Show more Duties:-- Manage a progressively increasing number of people and functions within RCO, starting with Exposure and Excess Management, then Support, Business Security, Data Integrity and Data Management. I managed a team of up to 12 people onshore and 18 people offshore.- Manage the team through a variety of challenging situations, such as resource shortages/ reorganisations, auditor/ regulator visits, system issues and escalations- Manage individual and team performance, and recruit resources- Enhance the team’s effectiveness, through knowledge sharing, encouraging best practice, and role rotation. Implement and support process improvement initiatives within the team- Represent the team during project and future-state discussionsAchievements:-- Nominated by senior management for Leadership Development course (Ascent)- Led a project for Ascent course, to analyse and reengineer the Business Support function Show less

Duties:-- Design and run reconciliations to confirm the integrity of data reported from Treasury systems- Management duties, including: Recruitment, monitoring, resource allocation, appraisals- Provide daily system support to Product Control users- Involvement in full project lifecycle, including:- - Analysis, review & documentation of user requirements - Logging, monitoring & prioritising development work and user requirements - Preparing and executing test… Show more Duties:-- Design and run reconciliations to confirm the integrity of data reported from Treasury systems- Management duties, including: Recruitment, monitoring, resource allocation, appraisals- Provide daily system support to Product Control users- Involvement in full project lifecycle, including:- - Analysis, review & documentation of user requirements - Logging, monitoring & prioritising development work and user requirements - Preparing and executing test plans - Implementation and post implementation activitiesAchievements:-- Managed implementation of new P&L reporting system Show less

Duties:-- Review and test operational & IT controls in order to assess control/ audit risk levels and make recommendations for improved security- Design system controls throughout the development of bespoke computer systems- Document business processes via flowchartsAchievements:-- Widely respected key contributor to a high profile project