Katherine Ryan work email
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Katherine Ryan is a Employee Benefits at Higginbotham. She possess expertise in microsoft office, microsoft excel, microsoft word, powerpoint, leadership and 10 more skills. She is proficient in Spanish.
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Employee BenefitsHigginbothamUnited States
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Senior Mba Recruitment Account ManagerThe University Of Texas At Austin - Red Mccombs School Of Business Jun 2021 - Present -
Manager, Member Service CenterMilitary Officers Association Of America (Moaa) May 2018 - Jun 2021- Coordinate schedules and work flow priority for a team of seven which answers 3,000 calls, 1,000 emails, 400 chats/month- Track and analyze member engagement volume and response time to ensure team hits and exceeds target goals- Hire and train new employees to maintain consistent MOAA messaging and excellent member service- Handle escalations of high priority member issues by working across business units to ensure appropriate responses- Liaise with other departments to ensure Member Service Representatives are equipped with the most up to date information- Prepare and present reports for Vice President, President, and Board of Directors on member engagement -
Membership And Finance AssistantMilitary Officers Association Of America (Moaa) Mar 2017 - May 2018Washington D.C. Metro Area- Manage suite of publications pertaining to military benefits, coordinating with editors and subject matter experts - Process new memberships and train Member Service Representatives in the same procedures - Run quality control reports to ensure database is in accordance with industry standards- Assist in hiring new Member Service Representatives by interviewing, reviewing resumes, and selecting candidates
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Member Service RepresentativeMilitary Officers Association Of America (Moaa) Jun 2016 - Mar 2017Washington D.C. Metro Area- Learned and clearly communicated military benefits, legislative issues, and advocacy goals including military retired pay, military health care, and survivor benefits - Served as a liaison between the Member Service Center and the Government Relations and Products and Services teams to provide inter-department communication- Corresponded with members on legislative inquiries- Organized database with over 5,000,000 records, ensure information is consistently up-to-date with industry best practices - Wrote blog posts for organization’s website, with one post Veterans Day Discounts exceeding 20,000 views- Interfaced with an average of 40 members/day in timely, courteous, and professional manner via email, phone calls, and chat- Recruited and retained members by going to exhibitions to represent the Association, its benefits, and advocacy goals to service members
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Communications InternHuman Rights First Jun 2015 - Aug 2015- Researched and drafted 3 editorial memos, 4 official blog posts, and 3 press releases for leadership- Attended weekly team meetings for the communications and anti-torture/national security departments - Responsible for two independent research projects to support advocacy goals -
InternSixty Feet Jun 2013 - Aug 2013- Assisted counseling and medical needs for 20 abandoned or imprisoned children per week in 3 facilities- Organized and categorized finances for the Director’s records - Supported long term staff and visiting volunteer groups by preparing all residential needs for daily use -
Director And OwnerDays For Fun Summer Day Camp 2010 - 2013- Led marketing campaign. Resulted in an average of 75 requests per session with only 50 available slots- Hired and managed 8 employees per program session; determined employee hours and pay- Directly managed all finances; net profit of $2200/year after reimbursing employees and program purchases- Oversaw daily activities; Interfaced with parents daily and successfully addressed conflicts and concerns
Katherine Ryan Skills
Katherine Ryan Education Details
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Leadership And Public Policy, Spanish -
All Saints' Episcopal School
Frequently Asked Questions about Katherine Ryan
What company does Katherine Ryan work for?
Katherine Ryan works for Higginbotham
What is Katherine Ryan's role at the current company?
Katherine Ryan's current role is Employee Benefits.
What is Katherine Ryan's email address?
Katherine Ryan's email address is ka****@****oaa.org
What is Katherine Ryan's direct phone number?
Katherine Ryan's direct phone number is +121284*****
What schools did Katherine Ryan attend?
Katherine Ryan attended University Of Virginia, All Saints' Episcopal School.
What skills is Katherine Ryan known for?
Katherine Ryan has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Leadership, Social Media Marketing, Social Media, Teaching, Customer Service, Management, Coaching, Public Speaking.
Who are Katherine Ryan's colleagues?
Katherine Ryan's colleagues are Pradeep Airport, Karthikeyan Selvakumar.
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Katherine Ryan
San Francisco, Ca -
1rhodes.edu -
3buffalowildwings.com, insight.com, insight.com
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