Katherine S. Email & Phone Number

Hamilton, Ontario, Canada

.Lead, motivate, and support a team within a time-sensitive and demanding environment, including problem resolution Efficiently managed ten administrative staff members and handled in-house HR responsibilities, fostering a productive and harmonious work environment. .Financial oversight by managing payables, receivables, and credit card transactions, along with conducting meticulous monthly reconciliations to ensure financial stability and accuracy. .Collaborating closely with safety departments, ensuring that all activities remained compliant .Maintained constant dialogue with managers, staff, patrons, and vendors, facilitating seamless operations and fostering strong relationships .Analyzed and interpreted data and metrics to effectively evaluate fundraising performance, which contributed to optimizing strategies and maximizing revenue generation .Detailed review and preparation of monthly banking statements, complemented by providing essential summaries and statistical analyses .Keen eye for improvement, successfully enhanced existing processes and procedures, thereby boosting the company's internal capacity and fostering a more streamlined, efficient work environment. .A proactive approach to operational management ensured that activities adhered to strict timelines and budget constraints, optimizing resource allocation and maximizing the company's overall performance. .Effectively implemented workplace best practices and spearheaded the development of policies and procedures while successfully collaborating with an offsite bookkeeper and HR team to maintain smooth operation

Calgary, Alberta

.Supervised a support team of six consisting of logistics coordinator, customer service administration, warehouse and project coordinator assistants. Evaluated logistics role and successfully restructured job role objectives as well as each support teams role and responsibilities with clarity and to sustain employee retention. Logistically managed Edmonton installation projects for division.Managed business relations with service contractors in both cities and all internal documentation requirements.First contact for all concerns or questions regarding installation both internal and external.Strived to create authentic and positive working relationships with support team by collaborating on training initiatives, processes and improvements.Developed training programs for new hires with input from team members.Oversee department administration, billing,attendance, customer service and service initiatives.Collaborated with outside software programmer to develop program for Department that resulted in Successfully drawing information from in-house software with speed and accuracy for sales forecasting metrics, resulting in a time-saving of 10-15 hours a month.. Created audit reports and prepared power point chart presentations revealing the results of the installation statistics which was used as a learning tool for contractors as well as each role in division.Overseer of all health and safety for office and onsite installations .Communicated with construction sites on readiness, OH&S concerns, installations, toolbox meeting records..Performed quarterly performance reviews for support team as well as one to one meetings

Edmonton, Alberta

This position was geared towards- Residential and Addiction Centres &Programs in five facilities- ARC• Managed the daily operational services with a team while recommending and facilitating improvements for 300 clients • ensuring high standards and daily consistency, supporting staff and implementing processes• Managed and supported capital assets, yearly audits, preparing and maintaining yearly budget metrics, equipment, supplies, service contracts, renovations• Investigated and resolved complaints and facility issues disrupting the flow of service by developing relationships with external vendors, contractors and internal clientele.• Identified opportunities and successfully completed a lean process improvement plan to reduce overhead costs in food services by 30%- the largest budget category, improving standards in the menu, service, quality, and space• Implemented safety initiatives including security and emergency infrastructure, offsite camera monitoring, upgrades, etc• Collaborated with city officials for legislative and licensing certification including, AHS certification/compliances, Fire Department, Health Inspections• Chairperson OH & S committee (5 yrs., 8 members) and incident response processing• Collaborated with trades, negotiating maintenance repair costs and replacement initiatives• Interfaced with senior management for facility requests, upgrades, room turnover, resolutions. HR point of contact for processing paperwork, disciplinary issues for both union and non union staff• Developed training programs with metric tools to aid in the Development; interviewing, coaching, payroll and scheduling shifts• Delivered staff performance evaluations • Managed maintenance, environmental, food services, laundry, reception, multiple buildings, vehicles. Developed preventative maintenance programs for equipment, policies and procedures . Implemented contingency program and fire plans for each building

Kelowna,Edmonton

-Operations-analyst-interior design- project management-Lean process improvement consulting and management-Customer Service-client review, presentation-Project management from interior design concept to completion-Coordination of trades and construction -Presentation packages for clients-Measurement services, evaluating drapery, window blinds, upholstery -Colour packages for both interior and exterior-Selection of all materials (flooring, cabinetry, plumbing fixtures, lighting fixtures, countertops, decor (soft goods)-technical drawing-building code understanding-blueprint reading-Budgeting and monitoring

Edmonton, Canada Area

-Managing/overseeing all sewing workroom projects pertaining to cubicle curtains, drapery, panels, bedding, cushions, window coverings for various companies, AHS, Interior designers, lodges, etc.- Administration, payables/receivables-working closely with suppliers, inventory, shipments, deliveries-Scheduling workroom projects-Costing and quoting-Tenders for commercial curtains and window coverings-Follow up with interior designers /commercial customers

Toronto, Canada Area

Director/Merchandise Manager for Polo BoyswearMerchandised line of childrens wear for 52 department stores and boutiquesFour season collectionOrganized replenishment program with department stores for core lineResponsible for Sales for all department stores and boutiquesManaged all domestic production and offshore product developmentResponsible for samples, costing, size specs, ordering of all notions and fabric, and delivery of finished goods*full product cycleWholesale and Retail costing for all merchandiseSourcingNegotiated with vendorsProduct knowledge presentations for department stores and national store merchandisers each seasonBrochure development and model hiringCollaborated with USA Ralph Lauren for size specs, colour changes, requests and seasonal trips to review line of outwear, knits, denim, swimwear, Woven Responsible for fit and size specs for all merchandise

College Diploma, Fashion/Apparel Design

Technical drawing and sketching Apparel design from concept to completion Trained in sewing, pattern drafting, pattern grading.

Bachelor’S Degree, Online, Bachelor Of Business And Administration

Online BA program for Business administration- general