Katherine Seng Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

Orlando, Us

Todd English's Bluezoo, Walt Disney World Swan & DolphinConsistently provided professional, friendly and engaging service to a discerning clientele. Assisted guests with making menu choices in an informative and helpful fashion. Skillfully promoted items on beverage lists and restaurant specials. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Executed daily menu presentation and shared distinguished knowledge of certified Angus prime beef, seafood specialities and other gourmet menu items.

Delivering outstanding guest service to high end clientele while maintaining financial profitability. Responsible for performing tasks to the highest standards with awareness of the following values: Hospitality, Integrity, Leadership, Teamwork, Ownership and Urgency highlighting quality, productivity, dependability, customer focus and adaptability.

Established and maintained long standing generational relationships with customers. Produced and balanced daily sales reports to ownerProvided thorough knowledge of ingredients to care for customers with dietary restrictions and/or food allergies. Designed multiple menus including Entree, Appetizer, Dessert, Children’s, Alcoholic beverages, and Allergy Restriction Menu (Gluten Free and Vegan)

Launched, Coordinated and Designed social media presence. Planned and executed social media campaigns that increased engagement by 120%. Established and maintained long standing generational relationships with customers.

Experience including weddings, holidays, special events and private parties, including Restaurant, Banquet, Bartender and Barista trained. Responsible for positive guest interactions including but not limited to greeting customers as they arrive, gauging the seating needs of the patrons, assisting customers in picking special dish or menu of the day, suggesting appropriate beverages and wines, taking food orders, full knowledge of menu items and specials.