Katherine Sharp Email & Phone Number

Carlisle City, England, United Kingdom

Carlisle, England, United Kingdom

Carlisle

Carlisle, United Kingdom

Responsibilities -- Dealing with customers on a day to day basis delivering exceptional customer service- Obtaining and inputting orders accurately and efficiently- Providing product information/ service enquiries about stock- Help with sales and retention of customers through communication via various methods- Help the sales reps and merchandisers with new stores/ refits by arranging new stock and merchandise to arrive in a stated time. - Returns for all merchant customers

Carlisle, United Kingdom

• Dealing with incoming calls and queries from customers and suppliers.• Assisting in purchasing by liaising with suppliers and centre.• Processing and monitoring orders from initial enquiry through to delivery.• Make outgoing calls to customers and suppliers.• Ensure high level of Customer service at all times.• Contributing to the maintenance of health and safety in the workplace.• Promoting good housekeeping for an efficient working environment• All invoice and pricing queries.

Langholm

Responsibilities•Store Events - Manage local marketing requests from stores (one event per store per month) e.g. fashion shows, friends and family, late night shopping events.•Design and organise store artwork to go to print for local press, magazines, posters, A4 POS, flyers, etc.•Shopping Centres - Business to business marketing with shopping centres (links with websites, write editorial for magazines, run promotions, fashion shows, design and organise banners & posters for marketing opportunities, Videos to run from screens to promote new ranges•Garden Centres- Maintain relationships with garden centres (links with websites, write editorial for magazines, run promotions, fashion shows, design and organise banners & posters for marketing opportunities, Videos to run from screens to promote new ranges, news letters•New store openings and closures - Design and distribute bounce back vouchers, posters, flyers, competitions, letters for store openings and closures.•Print - Chase up new graphic packages / promotions for stores•Manage the database company on a daily basis – send up-dates to DDL•Manage new customers that apply to be part of our scheme send out and order new cards.•Privilege events – Organise allocation lists , artwork, print and postage for the EWM database 2000- 5000 invites * New season leaflet – design and produce a new season leaflet every six weeks - sent to all stores with offer.•PR – Support to Beatty PR with – Look books, PR Shots, images and product information•General assistance to DR pulling information together for TV•Social networking – Facebook, You tube. – Liaise with the ecommerce team to help promote events and magazine features, adverts•Local marketing –analysis of weekly / monthly results – manage spread sheet to show the costs v the sales. Provide advice to area managers and store managers regarding local marketing events.

Carlisle

Carlisle, United Kingdom

monitor enquiries, develop new ideas for commercial activities and events, corporate events, commercial events e.g. weddings, evening events, trade fairs, development of sales

Carlisle, United Kingdom

customer service, advice, merchandising, cash handling, stock replenishment, sales of store cards

Bachelor Of Arts (Ba), Business Management, 2:2

Areas studied: Business Ethics, Introduction to finance and accounting, Business environment, European business environment.

Education record