• Responsible for the day-to-day running of two luxury ‘exclusive use’ houses each accommodating 30 and 55 guests respectively including co-ordination of house keeping, laundry and maintenance as well as catering and serving/bar staff• Organise and co-ordinate weddings and corporate events at both properties for groups of 10 to 200 guests, tailoring the event to their particular needs• Within this role, time management and attention to detail has been key to the success of each event along with excellent organisational and communication skills• Manage and update the website and social media for the two houses• Create, format and maintain company stationary and documentation to the corporate style and format• Responsible for answering enquiries via phone and email, promoting the business and selling weekend or week stays at the properties against tight KPIs• Managed till takings from bar, petty cash, invoices for guests and updating Quickbooks on payments received, new bookings and notifying people on payments due

• Responsible for the day-to-day running of two luxury hotels which each accommodate up to 20 guests including the co-ordination of housekeeping, laundry and maintenance• Manage the check in/out of all guests at both properties, ensuring their stay is tailored to their needs and that they have everything they should want• Solely responsible for arranging the weddings held at Cliff Barns for up to 120 guests, from meeting prospective couples, to discussing and arranging their catering, beverage and entertainment, to running the wedding on the day• Arrange all staff including chefs, stewards and bartenders for catering bespoke to guests• Problem solving any issues that arise and often get involved practically in fixing minor faults

• Co-ordinated diary events for the Commander Royal Air Force, arranging timings, transport, dress, documentation and visit itinerary• Arranged intimate, high profile dinner parties for a variety of guests at chief executive level from a breadth of backgrounds • Compiled professional letters, minutes and reports for internal and external distribution• In my spare time I orchestrated Summer Balls for in excess of 300 people, consisting of fair rides, advertising, decorating and menu selection for up to 5 dining areas

• Controlled an annual budget of $600,000 and IT resources worth in the region of $1.5 million that were required to provide a 24 hour IT network to 1400 personnel• Maintained invoices and financial returns covering a variety of expenses: collating and paying function costs to purchasing new IT suites• Managed 45 personnel ensuring all appraisals, training and career development took place as well as providing welfare support and guidance to those in the team• Introduced new electronic ways of working to ensure better sharing of information and more efficient storage of data• Designed and established a database to track documents stored on a base IT network in order to meet the requirements of the UK Data Protection Act and enable efficient and accurate responses to Requests For Information

• Project Managed numerous programmes to introduce new communication equipment into the Royal Air Force, writing business cases and contributing to training requirements • Liaison with project teams and industry to further projects and meet timescales on new systems being introduced to the military, improving communication lines by introducing formalised progress reports and defining requirements at an early stage• Arranged annual seminars with international representation of approx 200 people, including accommodation, transport, formal dinner, collating presentations and arranging information pack-ups. Received a commendation for increasing attendance and quality of presentational material year-on-year• During this time I also organised a charity music event to raise money for RNLI and the Air Ambulance, maximising takings by getting volunteers to play music and local companies to donate prizes