Katherine Small Email & Phone Number

Clinical Advisor ▶ Aged Care ▶ Research & Analysis ▶ Risk Management ▶ Clinical Governance ▶ Reports & Presentations ▶ Coaching & MentoringAn aged care specialist with a proven commitment of ensuring all consumers receive high-quality care, including those with alternative, complex needs (e.g. homelessness and mental health issues). A hands-on, insightful and supportive clinical advisor that drives robust clinical governance across aged care operations, via in-depth research and analysis, impactful coaching and mentoring, and evidence-based reports and presentations. Adept at balancing the voice and rights of the aged care consumer with clinical governance obligations. Applies critical thinking and a highly adaptive and reflective approach, to ensure the individual consumer receives a holistic, bespoke aged care plan (with scope for adaptation as their needs change).The aged care programs and services I have direct experience in include:✔ residential and supported residential✔ community home✔ NDIS✔ corrections✔ outreach (housing)✔ homeless to home✔ assessments & intakesSome of my most notable skills and offerings include:✔ research and analysis✔ risk management✔ reporting✔ presentations✔ coaching and mentoring✔ clinical governance✔ teamwork & leadership✔ stakeholder relations✔ investigations✔ emergency responses✔ continuous improvementsFurthermore, some of my most notable contributions and achievements include:✔ Initiating clinical governance practices and interventions that ensure the consumer is adequately supported throughout their aged care journey, from pre-admission through to end-of-life care✔ Deepening awareness and understanding of individual consumer needs and circumstances, which may mean an unconventional aged care approach is more appropriate (e.g. mental health issues)✔ Providing evidence-based reports and presentations that influence clinical governance protocols, as well as the additional coaching and mentoring of aged care workers (to address performance gaps)✔ Interacting with all stakeholders in a constructive, respectful manner, whether addressing a consumer complaint, on-boarding allied health assistance, or reporting investigation outcomes to senior executives