Handle ticket sales and provide information via phone and in person utilizing Tessitura● Supervise volunteer ushers to ensure that audience is seated promptly and correctly● Maintain clean and inviting facilities● Properly mix drinks and account for all concession sales

Ability and desire to connect with customers and co-workers to provide positive experiences● Prioritizing tasks and problem solving● Adept at training and implementing processes● Quickly learning and adapting to new software● Accurate cash handling and accounting; Process daily deposits for all departments● Prepare and send invoices and track receivables● Reconcile General Ledger revenue and support accounts with Tessitura● Act as on-site IT assistance and liaison between the theatre and IT service providers● Utilizing Tessitura software, assist departments in developing systems to track and evaluate data to drive marketing,development, sales and education goals

Handle ticket sales and provide information via phone, mail and in person utilizing Tessitura● Provide information about shows and the theatre to patrons

Market productions to campus and surrounding community● Design and create copy for programs for all productions● Use Vendini software to sell tickets and track ticketing data● Prepare and submit deposits

Sell tickets on phone, in person, and fill internet orders utilizing ticketing software (ProVenue Max)● Book group and field trip sales, prepare and send invoices● Run daily reports from ticketing system● Prepare and submit daily deposit● Hire, train and prepare weekly schedules for staff of approximately 30 students● Developed training manual for student workers● Work with ProVenue and Point Park IT to solve computer problems● Work closely with marketing director and director of box office sales to market shows

Teach class on properties procurement and creation for the stage● Design projects for students to demonstrate skills● Establish means of evaluating projects

Schedule appointments and maintain patient database utilizing OfficeMate software● Submit insurance claims through online claims submission sites● Order frames and lenses● Dispense glasses and contacts● Created newsletter for marketing purposes

Provide excellent customer service● Ensure safe and proper handling of all food and drink items● Maintain cleanliness of all areas● Process deposits and perform duties of cash controller● Utilize and train staff to provide best possible customer experience at all times

Responsible for cash and credit sales processed with Micros retail system● Provide excellent customer service● Responsible for cash and credit sales● Keep store clean and stocked● Sell tickets to shows using Ticketmaster software● Record daily inventory at satellite store● Improved inventory system for satellite store