Katherine Taylor Email and Phone Number

• Scaled and designed new onboarding processes for clients averaging 250% larger teams than previous years• Rolled out 4 new ERP integrations simultaneously, creating training processes & collaborating with the development team for necessary enhancements• SME for large-team configurations, Proposal Generator module, ERP integrations and Zapier integration• Configure and customize software based on the client’s specific needs• Perform data migrations and system integrations• Liaison between client and development team for custom projects• Conduct thorough testing to ensure product enhancements work as expected• Collaborate with clients to understand their requirements and business processes, providing creative solutions for efficient software usage• Conduct live training sessions to guide teams through successful software usage• Write Help Center guides for new product offerings, including video tutorials• Gather feedback from clients and collaborate with product & development team for software improvements

• Revise job application, resulting in an 60% decrease in time-to-complete and 98% completion rate.• Manage system administration of ATS (iCIMS), identify weak points, implement changes to improve hiring manager and HR effectiveness as well as candidate experience• Train HR team and hirings managers on interview best practices and iCIMS use• Partner with HRIS team (prior to team reduction), providing feedback from business users and implementing more efficient processes• Understand business objectives and identify relevant recruiting strategies• Regularly assess the efficiency and effectiveness of sourcing and recruitment and recommend performance improvement processes• Source, recruit and interview for high-priority positions and limited-talent-market candidates nationwide• Establish and maintain professional relationships with colleges and local organizations• Partner with marketing team to manage participation in job fair or networking events

Maintain full staffing on 27 vessels in entertainment technical positions by recruiting, hiring and scheduling quality technicians (backstage, automation, audio, lighting and broadcast). Continued performing responsibilities of Casting & Booking Specialist.• Lowered attrition by 30%• Increased NPS score for HireVue candidate screening by an average of 20 points• Built new automations for candidate interviewing in HireVue and employee scheduling in AirTable & Zapier• Helped design new website, internal ATS system and troubleshooting for CCL's internal crew scheduling & travel system for the fleet• Generated and tracked reports/data in AirTable to better assess future hiring needs, improve scheduling and increase retention• Improved diversity by increasing international recruiting breadth and exploring new university partnerships• Identified programs and processes to improve overall efficiency, effectiveness and communication• Develop a pipeline of ready-now talent in order to eliminate or shorten position vacancy time• Supervise onboarding coordinators and onboarding process for all new entertainment team members

Manage entertainment technical staffing for all 26 vessels in the Carnival Cruise Line fleet.• Assess staffing needs in order to accurately plan future recruiting, including managing external job search site postings and working with talent sourcing agents to set candidate submission expectations.• Coordinate attendance at annual job fairs including sponsorships, booth layout and furnishings, informational material and speaking with attendees.• Manage candidates through the interview process using the internal ATS: review applications, determine qualified candidates for initial skill assessment, conduct interviews and coordinate with hiring managers to make hiring decisions.• Partner with hiring managers to continually keep skill assessments up to date with relevant questions, keeping candidates engaged and quality of candidates high.• Assist new team members through the onboarding process including completing their medical, acquiring necessary visas and passport, requesting and validating their background check.• Create and maintain the technician schedule for all ships and disciplines, considering seasonal trends, cast changeover, and fleet wide trends; collaborate with position managers to offer contracts.

Sole lighting technician on each vessel, maintaining equipment in 10+ venues around the ship and ensuring highest quality of production show. Largest venue housed 90 moving fixtures and 250+ conventional fixtures and effects.• Moving light, conventional fixture, effects maintenance and repair• Safely loading, firing and storing pyrotechnics• Lighting design and programming for variety acts• Worked daily with TimeCode, ArKaos video projection, LED video walls• Implement preventive maintenance• Comply with safety and maritime standards and regulations• Console operator for all theatrical production shows and events• Averaged 65 hours of work per 7 days for entirety of 6-8 month contract.

Filled position in between Lighting Technician contracts while a permanent replacement was sourced. Managed vendor setup and financial accounts including submitting and paying PO and non-PO invoices; coordinated corporate and vendor travel; managed supplier relations.

Les Miserables - Lighting Programmer/Master Electrician/Light Board OpTarzan - Assistant Scenic Designer/Rigging Operator/Lighting ProgrammerPeter Pan - Assistant Stage Manager

AME for the 3-production outdoor summer season. Assisted with the inventory and prep of 6 moving fixtures and 150 conventionals, plot hang for the initial show and changeovers between shows, and console patching. Programmed each show using a GrandMA 2 to the specifications of the lighting designer and operated the console during run of show.South Pacific, Working: The Musical, Fiddler on the Roof

ME for Jenny Wiley's outdoor summer stock season. Handled an inventory of approximately 100 conventional fixtures in the outdoor amphitheater and 50 conventional fixtures in the indoor space. Tested all fixtures as they were removed from storage to identify and resolve issues. Along with the AME, hung and focused both indoor and outdoor lighting plots to specifications of designer, including making some practical fixtures for the space. Operated the ETC Expression or SmartFade console for each show and managed the breakdown at the end of the season.Grease, Honk!, The Marvelous Wonderettes