Katherine Twigg Email & Phone Number

Canada

London, Ontario, Canada

• Balance all documents associated with cash register transactions
• Produce weekly cash report and send relevant documents to cash reconciliation
• Apply and enforce cash register policies and procedures
• Enter data into computerized systems
• Maintain files under his/her responsibility and ensure proper filing
• All other related tasks to ensure the smooth running of the store

London, Ontario, Canada

• Serve as the store expert by providing detailed product information to both customers and other RONA associates
• Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs
• Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
• Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in.

• Assisted in styling and designing visual merchandise around the store. Built fixtures around the store to make the store 50% more appealing to customers
• Interacted with customers in a friendly and encouraging manner. Provided a seamless transaction at the cash register while following cash handling procedures
• Organized large shipment orders and independently placed products around the store in appropriate places

Waterloo, Ontario, Canada

• Involved with leading programs by adding new and creative ways to implement outdoor activities and increase participation
• Collaborated with the team to provide educational environment programs that educated and were fun for all participants, both adults and children

Thorold, Ontario, Canada

• To ensure of safety of the participants, demonstrated communication and responsibility in implementing the rules required to participate in the team activities
• Assist staff to facilitate outdoor education programs for school-aged children

Cambridge, ON

• Taught dancing skills to children ages 4-12. Participation increased enough to justify offering the dance program through the fall
• Led basic dance training using enjoyable methods resulting in improved dancing skills

Cambridge, ON

• Taught dancing skills to children ages 4-12. Participation increased enough to justify offering the dance program through the fall
• Led basic dance training using enjoyable methods resulting in improved dancing skills

Goderich, ON

• Experience gained pertaining to leadership, communication and program planning skills
• Organized various outdoor program activities for groups of campers, of all ages

Kitchener, Canada Area

• Evaluated and analyzed the ski abilities of the students
• Led inclusive skiing programs for groups of children from 3-13 years old by creating interactive sessions customized to their abilities

Post Graduate Marketing Management, Marketing Management

• Learned search engine marketing through Google AdWords. Created campaigns, ad groups and keywords for mock clients

Bachelor Of Applied Science - Basc, Parks, Recreation And Leisure Studies

• Utilized marketing skills to evaluate and create improvements to existing commercial marketing campaigns. • Created a risk management.

High School Diploma