Katherine Williams Email and Phone Number

Provided management and customer service support for special exhibit “Secrets of the Silk Road” highlighting 150 objects from Western China, detailing the goods, technologies and ideas shared by the people who lived along the ancient silk road• Increased attendance by selling season/annual memberships and event ticket sales• Used knowledge of exhibit to educate and direct visitors to areas of interest• Enhanced visitors’ experience by providing friendly and engaging support at information desk. • Served as museum ambassador, providing information regarding upcoming events and programs.

Support internal communications team managing small projects, organizing documents and proofreading communicationsAuthored various small excerpts for company's website and magazineResearched topics for input to internal and external company publications

Supported Head Athletic Trainer for women’s volleyball and men’s water polo teams approximately 20-30 hours per week. Taped, wrapped, stretched athletes to minimize and prevent injuries.

Worked 15-20 hours per week in a variety of tasks including:Lead associate responsible for opening and closing store for ownerMaintained consistent customer flow through efficient management of payment process Ensured quality customer experience by keeping food service area properly stocked Reconciled sales transactions at end of day to ensure register balanced

Assisted 12-16 hours per week with restaurant operations in all areas of customer service including: Enhanced customer experience by timely delivery of food and ensuring sanitary eating environmentManaged take-out and dine-in orders through accurate fulfillment of orders Assigned responsibility for opening and closing the restaurant due to strong performance

Supported University's Graphic Design Department with administration and special projectsCreated sandwich board for a professor in the English department for use for business start-upCreated marketing materials and flyers using Adobe Illustrator which increased attendance for on-campus eventsOrganized the Art Department's files within the department server for easier access