Infor Customer Success Managers (CSMs) provide cloud customers with dedicated resources that will guide and help customers achieve maximum value from their Infor investment. Infor CSMs bring micro-vertical expertise and a deep understanding of how to mitigate the challenges of transitioning to the cloud. Through close collaboration and evaluation of usage, they ensure that each customer gets the greatest and most efficient functionality out of their technology investment, enabling the customer to achieve their business goals. The CSMs fosters a dynamic and strategic relationship between Infor and the customer. Infor CSMs are committed to a long term and dedicated partnership to drive continued success. Infor CSMs provide continuous attention in order to proactively minimize disruption, maximize the existing software utilization, and achieve strategic business outcomes.