Katherine Chen Email & Phone Number

Auckland, New Zealand

1. Manage account setting and troubleshooting for customers using Myindici portal;2. Hardware problem management including Computers/ printers/keyboard/mouses/etc;3. Admin support for all users on Microsoft 365;4. Security and access support via alarm and fob

Auckland, New Zealand

1. Time co-ordinator: Dealing all jobs with priority(urgent/important/non-urgent/non-important);2. Fast learner: Excellent skills using Indici system, advanced user of both Microsoft and Mac systems;3. Problem solver: Helping doctors and nurses when they need assistance fixing IT problems;4. Multi-tasker: Flexible working on both admin and front desk jobs

Auckland, New Zealand

1. Co-ordinate between doctors and nurses in a walked-in only environment;2. Dealing with in coming and out going emails and phone calls to customers and related medical sectors.3. Competent in using Medtech Evolution system

Auckland, New Zealand

1. Office responsibilities: deal with inbound or outbound phone calls, mails, files; order and top up stationary; join in team building activities2. Medical assistant: manage customer registration, waiting room supervise, help doctors or nurses when needed or when emergency occurs, provide interpretation service for some dialect speakers when needed3. Excellent skill with Medtech 32 system

Manukau, Auckland

Responsibilities: ♣ Reception Service: receive and dispatch orders from customer to the kitchen♣ Kitchen Assistant: food preparation and coffee making, serve the dishes♣ Stock Management: top up all materials from storeroom to work station, check inventory and list new purchase orders to suppliers on weekly basis♣ Cashier: count the takings and print sails report on daily basisKey AchievementsBe able to complete entry level barista course, get to know daily responsibilities of running a small cafe.

Auckland, New Zealand

Responsibilities: ♣ Kitchen Assistant: sushi making and table service♣ Reception Service: receive and dispatch orders either from step-in customers or phone calls♣ Stock Management: top up all materials on a daily basis♣ Training: provide general induction training to new staffKey AchievementsCooperated with the team to finish weekly sales target, happy to find local people tend to eat more simple but healthier.

China

Responsibilities: ♣ Plan Management: publish project delivery plan, make change if agreed by PMO♣ Meeting Management: initial and organize weekly or monthly meeting with team member and clients♣ Report Management: publish weekly or monthly project report♣ Training: organize technical and non-technical training to both team member and clients♣ Performance Management: monitor project staff and sub-contractors’ performance♣ Relationship Management: regularly liaise and report to inner or outer stakeholders♣ Cost Management: manage staff travels and accommodation expenses♣ File Management: build up, gather and manage all project documents including contracts, reports, invoicing materials, etcKey AchievementsSuccessfully finished the project within contractual schedule, exceeded the client expectations and quality requirements. Won trust from both team members and clients, built up a stable business relationships with clients which provided the company new cooperation opportunities.

Foundations Of Cultural Competency

Online study

Privacy 101

Online study

Treaty Of Waitangi

After-work Class

Recognising &Responding To Urgent Medical Situations

After-Work Class

Bachelor'S Degree, Computer Science And Technology

Activities and Societies: English Corner, Tutor Assistant