Katherine Macdonald Email & Phone Number

Asheville, North Carolina, United States

Costa Mesa, California, United States

Orange County, California Area

• Operated accounting software to store, and analyze information
• Studied accounts to discover discrepancies and resolve all variances promptly
• Developed reports to detail aging accounts for senior management
• Summarized receivables, kept frequent computer backups and vital documents on paper copies
• Entered monetary donations that came in on a daily basis, tracked all moneys received and prepared deposits
• Assist with month end-closing statements, print and make final copies for senior management to look over

Orange County, California Area

• Oversaw two sales floor teams constantly monitoring call times and productivity volumes, instructing and working towards improving lack of detail to improve sale volume
• Answered questions to disseminate and explain information and address employee complaints
• Reviewed appointment details to discover discrepancies and resolve all variances promptly
• Executed general office duties, such as maintaining records, filing, copying, scanning, faxing and updating databases
• Designated materials needed to complete work assignments, as well as maintain logs of activities and completed work

Orange County, California Area

• Provided great customer service, in addition to answering and screening telephone calls
• Opened, sorted and routed incoming mail, answered correspondence, and prepared outgoing mail
• Prepared reports, notices, worksheets, and other documents, using Microsoft Word and Excel software
• Adept in troubleshooting problems involving office equipment such as; scanner, copy, and fax machines
• Executed general office duties, such as maintaining records, filing, copying, scanning, faxing and updating databases
• Designated materials needed to complete work assignments, as well as maintain logs of activities and completed work

Orange County, California Area