Katherine Boehm Durant, Mhrm Email and Phone Number

● Build and maintain a strong functional teams through effective recruiting, training, coaching, team building, and succession planning as well as prioritize projects and activities and appropriately delegate and allocate work among staff members● Contribute to the strategic direction and formulation of corporate-wide HR policies, procedures, systems, and initiatives.● Coordinate HR team for updates and upgrades to products and systems and, when necessary, issue resolution.● Define and communicate internally-set quality standards; ensure that all aspects of HR Ops work to achieve satisfactory quality and consistency.● Develop, maintain, and continuously improve processes, systems and technology, measurement practices, and metrics reporting for the HR community.● Direct, coordinate, and advise HR Ops-related activities as well as elicit feedback regarding the effectiveness of HR Ops services and activities and, when appropriate, modify activities.● Ensure that current and future business needs are reflected in the development and implementation of HR strategies or plans and that all projects and deliverables are aligned with strategic enterprise objectives● Foster and maintain strong internal relationships with key HR and business leaders.● Provide vision, leadership, planning, project coordination, and management for the development of a cost-effective department.● Supervise the development of actionable, proactive metrics that drive forecasting capabilities and strategic insights.● Support larger HR initiatives by ensuring continuity and successful delivery of functional services.

-Conduct/maintain a continuing study of all HR policies, programs, and practices.-Assist and support HRBPs/HRDs in tasks related to day to day management of employees, reducing legal risks and ensuring regulatory compliance.-Generate reports and communicate information to appropriate HRBP/HRD on a timely basis.-Track and report on metrics and special initiatives to help support HR Management.-Assist and support in resolving employee relation issues; investigations, by obtaining research documentation, for the HRBP/HRD.-Provide administrative support on special projects and initiatives, as required.-Maintain corporate culture of excellence and enforce company's key values.-Assist HR and Business Leaders with specific projects related to performance management, development, and reduction.

• Support all phases of implementation and upgrades to PeopleSoft including gathering end user requirements and recommendations for best practice solutions.• Create functional and technical design documents, test plans, test cases, scripts and training documents. Assist in UAT for all upgrades and system enhancements.• Set up configuration of PSHR core tables.• Assist HR Staff with interfaces to/from vendors, and support interfaces to payroll and other internal systems.• Ensure data integrity and accuracy of employee and business information across all HR systems through periodic reviews and audits.• Partner with IT to identify and resolve any technical issues impacting HR data management.• Research, review and analyze the effectiveness and efficiency of existing HRIS systems and develop strategies for improving or further leveraging these systems and processes.• Create, summarize analyze and interpret HR Data and metrics including but not limited to turnover, time to fill, exit survey root cause analysis, employee engagement analysis.• Fulfill ad hoc reporting and analysis requests from HR organization and Senior Management.• Responsible for monthly reporting of key HR “dashboard” metrics.

•Implement human resources programs by providing human resources services, including employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, talent acquisition, staffing, compliance, and labor relations; completing personnel transactions.•Complete special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.•Prepare reports by collecting, analyzing, and summarizing data and trends.•Protect organization's value by keeping information confidential.•Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.•Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.•Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Implement and maintain HRIS and payroll platform.• Manage data entry for new hires, terminations and employee changes into HRIS. Maintain and ensure the integrity and confidentiality of all HR and employee data including electronic records and files.• Create and develop requested HR reports as well as collect and analyze data.• Develop relationships of trust and foster a positive, helpful and collaborative environment where employees feel valued.• Address inquiries from employees regarding benefits and general HR related questions.• Ensure continuous improvement of the HR administration process including making suggestions to update, and enhance efficiency with processes and reference materials.• Proactively support the maintenance of organizational charts, job descriptions and employee data.• Coordinate new hire communication and information. Assist with onboarding procedures such as offer letters, background checks, new hire packages and on-boarding activities and schedules.• Process payroll• Support the performance management process; maintain users, collect and track performance reviews. • Maintain compliance with federal, state and local employment and benefits laws and regulations. • Perform other duties and participate in special projects as needed.

• Manage data entry for new hires, terminations and employee changes into HRIS. Maintain and ensure the integrity and confidentiality of all HR and employee data including electronic records and files.• Develop relationships of trust and foster a positive, helpful and collaborative environment where employees feel valued.• Address inquiries from employees regarding benefits and general HR related questions.• Ensure continuous improvement of the HR administration process including making suggestions to update, and enhance efficiency with processes and reference materials.• Proactively support the maintenance of organizational charts, job descriptions and employee data.• Coordinate new hire communication and information. Assist with onboarding procedures such as offer letters, background checks, new hire packages and on-boarding activities and schedules.• Process payroll for US and UK employees.• Support the performance management process; maintain users, collect and track performance reviews. • Maintain compliance with federal, state and local employment and benefits laws and regulations. • Perform other duties and participate in special projects as needed.

• Ensure timely processing of all new hire benefits, employee terminations, and status change requests through data entry into HRIS and 3rd party benefits vendor systems.• Administer company policies including system entries and communications with employees and managers.• Maintain all employee hard copy and on-line files (new hire, status change, benefits, bonus plan, background checks, termination). • Process and administer all leave of absence requests and disability paperwork. Effectively interpret FMLA and ADA implications as they relate to leaves of absences/disabilities, company policies, attendance records and obtain required approvals.• Process monthly invoices from benefit providers. Resolve discrepancies with carriers.• Regularly conduct audits by reviewing reports generated by benefit providers, the online enrollment system and the payroll generated reports.• Maintain the benefits online enrollment system, provide system training and answer any system related questions. • Ensure regulatory compliance with related state and federal laws in regards to HIPAA, FMLA, COBRA, ERISA, etc., including the updating of required postings and completing required filings.• Evaluate HRIS system functionality and user/employee knowledge and use to deliver human resources requirements.

• Partner with Account Executives to recruit, interview and hire for client positions.• Provide accurate information to candidates about TCM, our client and the positions that we have available.• Leverage the use of electronic resources, social media, and business relationships to create a qualified, diverse pool of applicants.• Review resumes and credentials for appropriate skills, experience and knowledge in relation to position requirements.• Assist in the management of scheduling and logistics of all interviews between candidates and our client hiring managers; assist in interview preps and debriefs.• Maintain regular contact with consultants working in the field, identify leads and encourage referrals.