Marketing Analytics - Customer Acquisitions

Marketing Analytics - Owned Media - Acquisitions

Waitress:•Provided efficient and effective service to over 150 customers per day to ensure customer satisfaction.•Trained new employees in the fields of hostess, cashier, waitress, and bus person, to ensure a well-equipped staff.Hostess:•Organized and recorded total revenue daily in order to track sales and income of the business •Regulated the intake, seating, and departure of over 300 customers per day to ensure an excellent experience throughout the patron’s entire visit. •Controlled and balanced the cash register by allotting cash for the ATM, bank deposits, and payouts in order to secure a balanced drawer

• Created and managed budget of $200,000• Communicated with over 100 women weekly about both their personal and chapter finances to educate members about the importance of money management.• Billed 200 sisters online for dues, apparel, and fines as well as wrote and mailed checks for organization to help control cash flows of finances.

•Organized and recruited over 100 donors for the annual blood drive to acquire a maximum amount of participants.•Encouraged and led 15 students each week to volunteer at the Ministry of Caring Daycare Center in Wilmington, DE to play with and tutor young children in order to provide a safe environment to foster growth and development in the children•Planned and organized the annual Trunk-or-Treat event to ensure a safe and enjoyable environment for impoverished children to Trick-or-Treat on Halloween. Recruited 60+ students and faculty to participate.