Katherine Bell Email & Phone Number

As Operations Manager at DKC Lending, I oversee and optimize the company’s key operational functions, including Marketing, Sales, Loan Servicing, Capital Management, and Organizational Operations. My focus is on driving operational efficiency, ensuring compliance, and enhancing team performance. I lead departmental managers, streamline business processes.

Ventura County, California, United States

Ventura, CA

• In this position, I ran the operations for a Paving and Grading contractor in Ventura, California. My position was focused on increasing productivity through enhanced marketing efforts, such as strategizing a.
• Devised new strategies to improve and enhance customer awareness and engagement through traditional and digital marketing strategies
• Improved and modernized operational procedures to increase productivity
• Reworked positions and workflow based on individual abilities and volume targets
• Developed and maintained relationships with customers and vendors to increase referral business
• Performed all HR onboarding duties, including creating and maintaining employee files

Ventura, California

• Working directly with designers, makers and artists, The Habitat Factory began a quest to provide quality American and Handmade products via a refurbished 1977 step van named Hattie. Creating exciting pop-up shops.
• Worked directly with designers, makers and artists to develop locally produced limited-edition runs of home goods, giftables, accessories and art.
• Supported Ecommerce and pop-up event sales with sound digital marketing, PR, social media strategy and blogging.
• Quickly and effectively handled customer orders and ship within a timely manner.
• Maintained quality control/customer satisfaction, constantly seeking new ways to improve customer service.
• Created and maintained all sales and inventory reports.

Remote

Working with Stylesight was a dream, I had the ability to see runway and retail display photos before they were available to their subscribers. An invaluable insight into trend forecasting.-Tag runway, street, retail and trade show images in web based software-Add specific fashion keywords to images in Stylesight's extensive database-Have working knowledge.

• During my 6 years with Lucky Brand Jeans, I was involved in running the highest volume store in the district, recruiting and training new employees for other locations. Because I trained such a strong management team.
• Managed $5 million/ year high volume flagship location with a minimum of ten employees staffed at all times.
• Successfully increased sales and conversion metrics to LY numbers by a minimum of 10%
• Reduced shrink as a high shrink location to under 1%
• Built lasting customer relationships by utilizing CRM database.
• Participated in job fairs and networking events to recruit managers and sales associates for our district.

Bachelor'S Degree

Associates Degree