- More than 1,800 articles published by The Points Guy, Nerdwallet, Business Insider, USA TODAY Blueprint, LendingTree, Forbes Advisor, Slickdeals Money, MSN, Yahoo, Bankrate, creditcards.com- Repeat podcast guest speaker for Expedia and The Points Guy with a combined 1.9M+ downloadsPHOTO:- Independent photojournalist for the Austin American-Statesman- Experienced photographer specializing in concert photography, portraits, weddings and events - Graduate of the University of Texas School of Journalism

I cover topics relevant for small businesses including credit cards, accounting, and business loans.

- Pitched, researched, reported and wrote more than 1200 original stories (1,000 under my own byline) for The Points Guy spanning travel, personal finance, points and miles, and credit card utilization content- Managed weekly Flipboard and MSN content syndication, increasing viewership by 350% within six months- Inaugural mentor for TPG Fellows program in conjunction with nonprofit partner PeaceJam- Strategized and executed strategic content packages with brand partners including Delta Vacations, Grubhub, Silvercar, and PayPal.

- Managed all operations for a start-up which went from 3-7 employees over a 12-month timeframe- Using past successful sales experience, developed a go-to-market strategy for LinkedIn lead generation- Successfully grew clientele base by 62%, maintaining low attrition rate- Transitioned into a consulting capacity at the end of the one-year contract

- Responsible for 85% of all customer-facing communication for two viral Kickstarter campaigns, including the inaugural launch into a core line of products (watches). - Handled all logistics including address updates, payment errors and updates, quality control communication and next steps.- Throughout a significant vendor failure and resulting delays, maintained clear lines of communication with thousands of first-time customers to set accurate expectations and de-escalate issues without compromising company resources or brand reputation.- Addressed more than 4,000 delayed shipment tickets over the extended 2016 holiday season, successfully resolving more than 17,000 individual customer outreaches.

ActiveProspect is a marketing automation middleware platform that instantly qualifies internet leads. Our solution resides between your web forms and lead follow-up applications, such as CRM systems. We help internet marketers automate their unique processes for acquiring qualified sales leads, and for building accurate email subscriber lists. Unlike standalone data enhancement services, ActiveProspect enables users to combine multiple services in a single integration and create complex rules-based lead flows. We work with many brands in a variety of industries including Dell, ADT, and Meredith Publishing. I currently target consumer brands.

Q3 2013: 216% quota attainment for SeptemberQ2 2013: First sales rep in my division to attain quarterly quota, reaching 142% attainment in April and 117% quota attainment overallQ1 2013: Ranked #1 for highest opportunity-to-close ratio at 66%, maintaining 98.5% client retention rate since start dateMay 2013: Completed Vorsight Tactical Sales Training perfecting early sales-cycle techniques

This role demanded and developed my extensive experience with local advertising, especially in the daily deals space. - Identified and developed advertising goals for 38 SMBs- Published search-optimized ad copy highlighting local attractions

- 114% average on monthly quota in cold-calling environment; averaged 60 calls/day (212% quota Sept. 2011)- Prospected and nurtured pipeline of 150 SMBs across 14 city territories from initial cold contact to close - Personally drove 71.7% of all Offers word-of-mouth sales revenue via social media channels: Facebook, forums and Twitter (over 200% more than 500 other Googlers combined) - Hand-picked for pilot team to research and develop monetization strategy for emerging product (Q2 2012)

- Maintained B2B client relationships across 350 accounts- Responsible for accounts receivable, including monthly invoicing and dunning- Utilized LinkedIn, Google search to identify DMs for business development team pipeline

- Managed 5-week University of Texas study abroad program across three cities in China- Published 96 student pieces on weekly deadline, completing 3 rounds of edits per article- Cultural liaison and interpreter to program director

- Wrote and copyedited press releases, staff biographies, case studies, and research memos- Strategized and implemented a keyword-based archival system cataloguing past media hits

- Drafted '09 winning entries for “Austin’s Best Places to Work” and “Entrepreneur of the Year”- Updated 1,750 “Best Practices” training decks for client services team- Helped produce 45 press releases and case studies focused on word-of-mouth marketing

- Published bi-weekly column discussing topics within Asian American identity

- Daily supervised a staff of 15 through reporting and editing cycle, from leads to final print - Completed photo stories on demand to complement news, editorial, and sports 3x/week- Proofed all copy for accuracy, clarity, grammar and AP style

- Created "Day in the Life" student photo stories featured on UT Admissions site

- Completed first- and final-round proofreads across four editions of daily print and Web copy- Drafted headlines, captions and subheds utilizing AP Style

- Updated software and resolved user-end issues to facilitate student learning experience

Created customized curricula and weekly lesson plans for students aged 3-15.