Katherine Garcia-Mejia Email & Phone Number

Norwalk, California, United States

United States

Norwalk, California, United States

-Provided lead assistant support for floor staff in order to productively rotate theater auditoriums, maintain facility cleanliness, oversee shift changes, and assist with employee training-Greeted guests with a warm welcome, answered any questions in person and over the phone in a courteous, helpful, professional manner-Managed a variety of transactions with guests, counted assigned cash drawer, and restocked supplies when running low-Received weekly inventory shipments and ensured that the merchandise was unloaded and stored according to established procedure

Universal City

• Provided excellent customer service and built guest confidence by assisting with questions, attending to immediate needs and requests and resolving complaints or concerns; provided crowd control and management. • Collaborated with park staff and provided support as needed. • Hosted Horror Nights and other major holiday events. • Opened and closed the park.

Branford, Ct

• Provided excellent customer service by greeting guests and creating an inviting atmosphere; attended to guest requests and concerns. • Effectively managed an average of 50 tables per shift (cleared tables, rearranged restaurant layout based on requests).• Hosted and executed major special events (i.e. baptisms, communions etc.). • Restocked supplies as needed.