• Advised staff and administered processes related to broad range of functional areas, including: HR operations, compliance, leaves of absence, staffing, benefits, systems management, payroll processes and policy interpretation • Collaborated with subject matter experts to develop new resources and procedures• Recommended process and system improvements, automation opportunities, cost saving and customer service initiatives; participated in the testing of said initiatives• Partner in Human Capital Management Implementation Project; completed gap analysis and leveraged results to increase compliance • Contributor in building redesigned HR Portal

• Managed contract employees’ onboarding processes, including completion of background check screening processes and new hire orientations, while maintaining compliance with ISO standards• Worked to minimize company costs and losses by investigating workers’ compensation claims and managing cases through completion• Expanded the organization's ergonomics program, thus increasing employee satisfaction and taking preventative measures to reduce company liabilities • Administered companywide workplace safety-related communication program

• Assisted an Emotional Intelligence Training Firm with expansion into the Bay Area via outbound calls to gain and build client relationships; developed and executed a training plan for a new recruit.• Explored the areas of Emotional Intelligence and stress management