A key member of one of the Society’s high profile regulatory programmes with significant scrutiny from the FCA; responsibilities and achievements include:• Led on and completed a significant Programme closure task (creation of 19 closure documents) which was fundamental to the successful closure of the Programme, subsequent transition to BAU and maintaining the required audit trail for the regulator• Worked closely with the Programme/Project Managers to educate them on the requirements of the closure documentation, implemented quality controls and review cycles and provided challenge (e.g. ensuring the project data supported their statements and achievements)• Utilised tooling knowledge (Jira and Confluence) to build and generate reports, populating the closure documents with project data, performing data analysis to identify anomalies and providing insight to the Programme Director on the progression of the Programme’s closure against time and quality• Worked with Programme/Project Managers to drive quality improvement of their Jira and Confluence inputs (progress reports and project data) to enable automation of reporting thus increasing efficiency and minimising effort for the team • Proactively led and chaired fortnightly interlock meetings utilising stakeholder management skills to maintain a high level of engagement and promote knowledge sharing amongst the audience•Provide recommendations and implement project governance approaches ensuring adherence to key controls e.g. creation of a weekly RAID forum and weekly health checks• Management of Portfolio reporting and MI ensuring high quality output that’s appropriate and understandable for senior business stakeholders• Creation, development and implementation of a Portfolio dashboard with metrics and measures to enable analysis and provide insight against project KPIs, highlighting risks and enabling senior leadership decision making and prioritisation

• Insight and analysis provision, enabling effective decision making, risk assessment and prioritisation of the Society’s Transformation projects and programmes • Management of Portfolio reporting and MI, ensuring technical data is translated into a digestible format focussed on business & member outcomes • Driving continuous improvement across the department, sharing best practice • Management of new projects pipeline – liaising with the business to review new project proposals and progressing to inception • Formal governance assessment of project viability, making recommendations to the Sponsor • Deputise for PMO Manager leading a team of 10+• Coaching and mentoring team members, providing support and opportunities to achieve aspirations• Management of multiple strategic investment funding boards, working directly with Divisional Directors to finalise agendas, review funding submissions, and creation of ad-hoc papers

Project management of two initiatives from inception through to completion. Identifying and managing risks and issues, escalating these to senior management as appropriate for assistance with resolutionApplication of project governance controls and methodology, ensuring value for money and focus on customer outcomes.Bringing together various experts within the business to identify and agree next steps, assigning actions and chasing these through to completion. Working with a third party supplier, hosting regular teleconferences and holding them to account in progression of tasks assigned to them.Completion of fortnightly/monthly progress updates to senior management, telling the story of how our work is creating positive outcomes for our members.

• Confident engagement with Programme stakeholders on a regular basis, managing expectations and communicating effectively at all levels • PSO line management & training and mentoring• Delegation for Programme Manager in creation of weekly and monthly status reports• Creation of Programme metric data to track governance on projects including slipped/overdue milestones and RAIDs, whilst driving for improvements on the management of these• Financial governance – ensure resource forecast figures contained within the project trackers are accurately reflected within the project plan• Change control – track missed/slipped milestones and ensure change requests are raised as appropriate where slippage has an impact on the project• RAIDD management – audit and quality assure programme risks and issues to ensure these are managed and clearly articulated for the audience• Knowledge sharing of best practice and helping other team members to embrace changes in processes by explaining the benefits and offering support• Seeing projects through from inception (co-ordinating kick off meetings, capturing outputs for product contracts, providing governance guidance) to closedown (ensuring completion of all relevant documentation and required sign offs are in place)• Portfolio Gateway coordination – responsible for organising meetings, gathering and quality checking evidence and producing a report to ensure gateways are passed without delay•Implementation of practice wide initiatives and a valued member of various SME groups, contributing to and sharing best practice

• Ensure project and programme governance adherence• Manage resource requirements and produce reports to validate any assumptions with Project Managers• Planning support – perform MSP plan roll-ups and produce plan metric data for Programme Directors, highlighting any missed tasks within the projects and analysing this data for anomalies• Reporting and MI – consolidate and coordinate input for project and programme board packs, ensuring quality of data• RAIDD – audit and quality assure programme risks and issues, producing weekly metrics to highlight team trends to management• Deliverables – created and maintained a product contract• Project Gateway and Checkpoint coordination – responsible for organising meetings, gathering and quality checking evidence and producing presentation packs to ensure gateways are passed without delay

•Overall responsibility for recruitment including preparing job descriptions and advertisements, liaising with College management and agencies for staffing requirements and updates to the application form, website and policies• Delivery of staff inductions• Production and maintenance of the staff handbook• Assisting employees on Maternity, Paternity and Adoption leave and processing flexible working requests• Regular attendance of meetings as a member of the Child Protection Panel to discuss issues and implement any changes• Production of reports outlining statistical data e.g. staff retention

·Drafting and proof reading contracts of employment for new and existing members of staff·Assisting employees with queries concerning various policies and terms and conditions·Processing staff leavers (calculating holiday entitlement, conducting exit interviews)·Making Occupational Health referrals for members of staff·Processing and maintaining new starters’ files (sending and tracking Criminal Records Bureau forms and health questionnaires, obtaining evidence of qualifications, recording Asylum and Immigration checks)