Katy Handrigan Email & Phone Number

Lancaster, Pennsylvania, United States

• Manage over 30 vendors by forecasting demand and providing market analyses using Microsoft Power BI, demonstrate strategic inventory management and buying decisions using an internal purchasing system, and report on.
• Strategically source products and brands, onboard new items using Smartsheet, forecast customer demand, and negotiate vendor contracts
• Have a keen understanding of industry trends and have a high involvement within the industrial supplies industry
• Analyze and problem solve for inbound logistics, transportation, and distribution center activities across the United States
• Formulate and implement stocking strategies based on each vendor’s ability to meet product demand and shipping efficiency standards
• Complete market research to set the best product pricing for our customers

Philadelphia, PA

• Enter orders for specialty, department, and international accounts in a timely and accurate manner in BlueCherry Infinity to ensure they are picked to process to the distribution center
• Provide excellent customer service for specialty and department accounts, and direct them to their account executives when necessary
• Manage the picking process and ensure to balance customer needs while maximizing wholesale profits
• Complete order maintenance for open orders on existing accounts and help to set up new accounts within our brand
• Support account executives in entering return authorizations and credits for accounts
• Provide additional support when needed during heavy work load periods during the end of the month and during trade shows within B2B

Greater Philadelphia Area

• Managed all cash and credit card transactions totaling in over $3,000 of sales
• Trained up to four team members bi-weekly on the register and the sales floor
• Handled all customer concerns and business telephone calls at the customer service desk regarding returns and questions while providing excellent customer service

Lancaster, Pennsylvania Area

• Managed a 10,000 square foot store and a staff of over 30 employees in a fast-paced work environment
• Motivated the management team and associates while informing of daily sales goals and job duties
• Prepared daily deposits of over $10,000 in sales after meeting our daily goals
• Provided individualized service for customers with creating fashionable outfits for special occasions
• Trained up to five employees bi-weekly in all departments of the store including the sales floor, fitting room, and registers
• Recruited and hired employees for associate and management positions

Bachelor Of Science In Business Administration, Legal Professions And Studies

Activities and Societies: Drexel Women in Business, Phi Theta Kappa Honor Society

Associate Degree In Business Administration, Business Administration, Gpa: 3.45

Activities and Societies: Phi Theta Kappa Honor Society, Dean's List