Katherine Seghers Email & Phone Number

New Orleans, Louisiana, United States

Greater New Orleans Area

- Oversees operations related to student receivables for the 5th largest college in Louisiana by creating and maintaining effective procedures to ensure accuracy of student financial records; works with other departments to solve any reconciliation issues timely- Prepares accounts receivable reports by using Excel to analyze large amounts of data with.

- Primary contact for delinquent student accounts, with a focus on receiving and reconciling payments- Analyzes and prepares student account refunds and refund reversals- Communicates with Dual Enrollment department to ensure timely invoicing and payment receipt- Provides support with student account analysis- Assisted in implementing new online processes.

Greater New Orleans Area

- Reviewed and processed all vendor and customer invoices timely to ensure proper cash flow- Oversaw agency collections, which has decreased to 70% of invoices as current since assumed role- Assisted with order placement and warehouse fulfillment requests as needed- Charged with paying company bills in a timely fashion

- Educated 20+ high school students on contact and strategies to be used when taking the ACT- Created additional coursework as needed for school criteria and knowledge advancement

Mandeville, Louisiana

- Collected all proof of deliveries and carrier invoices to review for accuracy and process for payment- Contacted customers for outstanding payments not received within 30 day payment terms period- Synced factoring bank account and system reports through posting payments received- Assisted with dispatch including sales calls and transportation.

Metairie, LA

- Assisted with the hiring of new employees and managed a team of 15 employees- Created and implemented new processes to improve efficiency and productivity of department- Ensured patient account accuracy through initial verification and monthly auditing of accounts

Metairie, Louisiana

- Coordinated payments with multiple insurance companies and Curves clubs- Increased sales using marketing outreach tactics for multiple locations- Exemplified strong customer service skills through assisting members with any membership needs

Metairie, Louisiana

- Managed company website and all advertising initiatives- Researched and coordinated grant and loan opportunities- Assisted with real estate ventures, including acquisition, flipping and rentals- Generated leads for sales opportunities

- Head of Banquet and Catering Sales- Booked parties of 15 or more for special events- Planned and coordinated special events

- Prepared for and assisted with radio station promotion events- Coordinated remote broadcasts

- Researched and organized media coverage for clients- Honed writing skills through composing news releases- Contacted media for event coverage follow-up- Maintained and updated media lists

- Maintained and updated broadcast media hits list- Assisted with writing of media alerts- Coordinated the creation and release of press kits

-Experience with hospitality and restaurant customer service, training and operational support

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Arts (B.A.), Mass Communication/Media Studies

Activities and Societies: Alpha Kappa Psi business fraternity, Public Relations Student Society of America, PRSSA Bateman Competition Team.

Education record

As a Hurricane Katrina evacuee, I made the decision to continue with my schooling. I attended Kennesaw State University for the fall 2005.